You can return a product at AJIO by logging in with your credentials and by visiting the My Account section. Click on Return Item and follow the steps mentioned to obtain the Return ID.
Once the Return ID gets generated, please pack the following into a sealed bag:
1. The returned product
2. The price-tags
3. A piece of paper with the Order ID and Return ID written on it.
From the time the Return ID is generated, we shall pick up the product and initiate a refund within 13 Business Days.
If we are picking up the product, we will do so within 6 Business Days.
If you’re shipping the product to us, your refund should get initiated within 1 Business Day from the moment we receive the returned product at our Warehouse.
We understand that you can’t wait at home (or office - whatever your delivery address is) right from the time you’ve placed the order till it’s delivered to you. We will make three attempts to deliver the order to you; each attempt on a consecutive day.
So, in case you’ve missed the order delivery- First thing to do: Don’t Worry! Second thing to do: Give us a call on 1800 8899 991 or write to us at firstname.lastname@example.org and we shall take care of it.
That's a nice thought! We can gift-wrap a product for you at Rs.35/- per order. To ensure that the recipient doesn't pay for their own gift, we insist that for a gift wrapped order, the mode of payment would have to be online. If you want to have each product packed separately, we recommend that you place an order for each product individually.
You can start tracking your order as soon as it has been shipped out (within one working day from the time you placed the order). All you need to do is click on the link in the email sent to you after the order is placed and track the journey of your item in real time!
Is your order getting delivered by Bluedart? Click here to track your order.
Is your order getting delivered by Aramex? Click here to track your order.