Terms and Conditions for AJIO LUXE

Please read these Terms and Conditions (“Terms”) before entering the AJIO LUXE Offer (“Offer”) being organized by Reliance Retail Limited (“Reliance”) on https://www.luxe.ajio.com/ (“AJIO LUXE Website”) and on corresponding mobile application (“AJIO LUXE Mobile App”), (collectively called “Platform”) in association with Thomas Cook India Limited (“Thomas Cook”). The customer agrees that, by participating in this Offer, he/she will be bound by these Terms and agrees to satisfy all the Offer eligibility requirements as provided herein below.

PERIOD:

  • This Offer will go live on 12th October, 2022 (“Offer Start Date”) and will end on 12th December 2022 (“Offer End Date”) at 23:59 PM (“Offer Period”).

ELIGIBILITY:

  • This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Offer Start Date.
  • Each customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.
  • Participation in this Offer is purely voluntary.
  • For availing this Offer, the customer must place an order of at least INR 10,000 (Rupees Ten Thousand only) on the Platform and the purchases must be made within the Offer Period.
  • The Offer is open only for customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the customer making the relevant payments.
  • The customer must sign up/login before applying the promotion code in order to avail the Offer.
  • The promotion code shall be provided by Thomas Cook to their select priority customers only.

OFFER:

  • All eligible customers shall be provided a promotion code of INR 2,000 (Rupees Two Thousand only) (“Promotion Code”). Each Promotion Code shall bear a code using which enables eligible customers to redeem the Promotion Code subject to these Terms.
  • The Promotion Code can be redeemed only until the Offer End Date after which it will expire.
  • The Promotion Code must be applied at checkout at the time of completion of payment by the customers.
  • Customers who receive the Promotion Code under the Offer can avail it on all products sold on the Platform. This Offer will be applicable for brands across the Platform barring those that are under global exclusions. The list of brands to which the Offer does not apply are as follows:

JODI, M.A.C., Onitsuka Tiger, Pankaj & Nidhi, Huemn, Faso, Ramraj Cotton, Uathayam, Unibro, Twin Birds, Samsung, Deepam, Apple, Fitbit, Noise, MPL Sports, Stellar Home, Huemn, Candere by Kalyan Jewellers , 431-88 by Shweta Kapur, En Inde, Cover, Ebel, Edox, Frederique Constant, Junghans , Louis Erard , Nomos Glashutte, Raymond Weil, Swiss Military, Masaba , Giorgio Armani, Misa, West Elm, Bichauna, Manish Malhotra, Westa Home, Bangalore Refinery, Indivara by Muthoot, Joyalukkas, Kuberbox, Kundan, Malabar Gold & Diamonds, Melorra, Mmtc Pamp, PC Jeweller, Reliance Jewels, WHP Jewellers, Zeya, Aigner, Alpina, BCBG, Citizen, Doxa, Earnshaw, Ebel, Elie Saab, Fendi Timepieces, Frederique Constant, Junghans , Konig 74, Luminox, Maurice Lacroix Watches , Meistersinger, Obaku, Oris, Raymond Weil, Roamer, Saint Honore, Swarovski, Titoni, Zinvo, Ted Baker, Estee Lauder, Clinique, Bobbi Brown, L’occitane, Euphoria Jewellery, Movado, Liberty , Iski Uski, Srijagdamba Pearls Dealer, Abhooshan, Adorn by Nikita Ladiwala, Ahilya Jewels, Akshat Sapphire, Anuka Jewels, Blisse Allure, Caratcafe, Clara, Crunchy Fashion, Darshraj, Dishis, Eloish, Hiflyer Jewels, KS- Kiran Silver, Kuberbox, La Soula, Lecalla, MAA Silver, Nemichand Jewels, Noor, Ornate Jewels, Osasbazaar, P.N. Gadgil Jewellers, Peenzone, Peora, Praavy, Reliance Jewels, Silver Emporium, Silvero Jewellery, Silverspot Jewel, Silverwala, Taraash, Thiya, Tribe Amrapali, Trishona, Vanbelle, Vijayshree  Sovani Designs & White Haathi.

  • Customers can redeem the Promotion Code issued under this Offer only once.
  • The Promotion Code issued under the Offer may be redeemed on https://luxe.ajio.com/

OTHER TERMS AND CONDITIONS:

  • Reliance shall be the sole authority for interpretation of these Terms. All matters related hereto (including interpretation of these Terms) shall be final and binding.
  • Customers and bearers of the Promotion Codes issued under this Offer shall be deemed to have read, understood and accepted these Terms.
  • Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the customer(s) without prior notice.
  • This Offer is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.
  • The Promotion Codes issued under the Offer cannot be converted into cash.
  • The Promotion Codes issued under the Offer shall not be valid on bulk purchases of any product.
  • The Offer cannot be combined with any other promotion offered by Reliance on the Platform.
  • The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.
  • In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Offer and disqualify any customer from getting the benefits of this Offer.
  • Reliance does not assume any liability whatsoever arising out of the Offer. Particularly, Reliance will not be liable for, any product or quality related issues, guarantee, warranty or similar claims made by the customers and the same shall be directed to the respective brand owners/ manufacturers of the products. The guarantee and warranty of the products shall be transferred to the customer as received from the respective manufacturer/ distributor of such products and Reliance shall not be liable in any manner for the same.
  • Reliance does not accept responsibility for loss of the Promotion Code or stolen Promotion Code(s) under this Offer and no duplicate Promotion Code or other compensation shall be provided by Reliance to the customers under any circumstances.
  • Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
  • Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage or cost or third party liability which is suffered or sustained in connection with this Offer including but not limited to any loss incurred as a result of any delay and/or failure to perform any obligation to the customers that is caused by:
  1. technical problems of any kind which may limit or prevent any person's participation in this Offer;
  2. any loss or damage arising from or in connection with the allocation or enjoyment of Promotion Codes under this Offer;
  3. any other events beyond Reliance's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the customer.
  • Any questions, comments, or complaints in relation to this Offer or Promotion Code will be entertained by Reliance only during the Offer Period at customercare@ajio.com
  • Customers hereby agree to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the customer’s part.
  • Customers agrees that these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.