Promotions Terms & Conditions

With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best.

What’s foremost to note is that the maximum amount you could get off on your choice of product depends on the site discount threshold or coupon threshold, which in turn could vary from 41% to 60% or higher or lower. For example, a product on 50% discount – after applying an extra 30% discount may result in total product discount of 60% only.

If you are buying more than one product, the benefit of the coupon discount would collectively apply on all your products, albeit taking into account the individual pricing of each product. You could refer to your purchase invoice to know all the details around the final pricing.

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have got your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you. Happy shopping!

1. About AJIO

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO") is a retail company which offers various retail solutions through its website www.ajio.com and its mobile and tablet applications (“Platforms”) including online lifestyle, fashion and electronics solutions, which inter alia facilitates the sale and purchase of electronics, and lifestyle and fashion merchandise ("Products") by users of the Platforms ("Users").

2. What is this AJIO Promotions Policy?

2.1. AJIO from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This AJIO Promotions Policy (“AJIO Promotions Policy”), together with the terms and conditionsthe privacy policythe fee and payments policy, and the delivery policy sets out AJIO’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Platforms from time to time (“Promotions”). In addition to this AJIO Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under AJIO’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this AJIO Promotions Policy. If you do not agree to the terms contained in this AJIO Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Platforms. The terms contained in this AJIO Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the AJIO Promotions Policy and any other policies of AJIO, the AJIO Promotions Policy shall prevail.

3. General Terms of Promotions

3.1. AJIO may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by AJIO as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. AJIO reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out AJIO’s terms and conditions governing all of its Promotions, AJIO may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. AJIO may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. AJIO may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, AJIO may withdraw all, or a part of its Promotions from the Platforms.

3.4. During the term of the Promotions, AJIO may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and AJIO shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by AJIO for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of AJIO, and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, AJIO will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of AJIO.

3.7. From time to time, AJIO will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, AJIO will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at AJIO’s sole discretion.

3.9. If AJIO partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.10. AJIO reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. AJIO shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any time without assigning any reasons, and without any prior intimation to the Users.

3.12. Cancellation of Products: Subject to paragraph 3.2 of AJIO’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by AJIO, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13. Return of Products: Subject to paragraph 3 of AJIO’s return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by AJIO, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.14. As a part of the Promotions, AJIO offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of AJIO and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.15. Promotions may be combined only at the sole discretion of AJIO. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, AJIO reserves the sole right to extend or terminate the Promotions.

3.16. If the performance of AJIO in respect of any of the promotions is prevented or delayed due to circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of AJIO, AJIO shall not be liable for the consequences of such non-performance.

3.17. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless AJIO, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

4. Terms of Specific Promotions

a) First Purchase Offer

1. The First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“First Purchase Offer”).

2. The First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the First Purchase Offer is revoked by AJIO (“Term of First Purchase Offer”).

3. The First Purchase Offer is applicable on selected Products sold on the Platforms.

4. Users may avail the benefit of the First Purchase Offer only once.

5. The Coupon Discount offered under the First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

6. AJIO reserves the right to modify the terms of the First Purchase Offer, or discontinue the First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.

b) Ajio Wallet Offer

1. AJIO Points Based Registration Program

AJIO Points based registration program is a promotion that AJIO.com runs for its users. As a part of this program, when a user registers on AJIO.com, we will credit up to 500 AJIO Points into the user’s account.

FAQs

1. What part of the order Value can the customer pay using AJIO Points?

The customer can pay his entire order value using AJIO Points excluding taxes and shipping charges. These points are 100% redeemable for Order Value above INR 500.

Example: If the order value is ₹699, out of which the item cost excluding taxes is ₹500, taxes are ₹50 and shipping charges are ₹149 and if the customer has 500 AJIO Points in his account, then the customer needs to pay only ₹199 through other payment options.

2. Can I pay part of my order using AJIO Wallet?

Yes. AJIO Wallet is just another Payment mode.

3. How long are these points valid?

These points are valid for 7 days from the time of registration post which these points will appear in expired state in the user’s ledger and they cannot be redeemed.

4. What happens when the user Cancels or Returns?

When the user cancels or returns the product, the points get re-credited to the user’s AJIO Wallet in active or expired state depending on the original expiry duration of the points while they were credited to the user’s account.

Example: If the points were credited on 1st July and if the expiry was on 7th July and if the user cancels the order on 8th July, then the points will be shown in user’s wallet as expired. Similar rule applies to returns. Note that for returns, the points get credited back to the wallet when the return request is processed and not when the return request is created.

5. Where can I view My AJIO Wallet details?

You can view your AJIO Wallet under the My Accounts section.

c) Terms and Conditions for RelianceOne Membership Program

The portal, www.ajio.com (“Ajio Website”) and AJIO mobile application (“Ajio App”) (collectively “Platform”) is managed and operated by Reliance Retail Limited (“Reliance”), a public company incorporated under the Companies Act, 1956. Reliance enables sale and purchase of diverse range of products listed on the Platform from time to time.

An individual, who is of 18 years of age or above and has the capacity to enter into a contract makes specified purchases or completes transactions on the Platform as per the then prevailing terms of Reliance, can become a member (“ROne  Member”) of RelianceOne Membership Program (“ ROne Membership Program”) upon voluntarily providing his/her mobile number at the time of shopping to avail wide range of privileges and benefits and to earn points (“ROne Points”) which can be redeemed on the Platform.

Please read the following terms and conditions (“ROne Terms and Conditions”) carefully. By enrolling and availing the benefits of the ROne Membership Program, you are bound by these ROne Terms and Conditions.

The applicant hereby acknowledges that he/she has understood and accepts the ROne Terms and Conditions set out herein or ROne Terms and Conditions modified from time to time available on the Platform and agrees that the same will be binding upon him/her and by accepting the ROne Terms and Conditions, he/she shall not dispute the same and agrees to be bound by these ROne Terms and Conditions and waive his/her right to claim any ambiguity.

1. ROne Member shall be entitled to earn ROne Points on the Platform on the purchase of goods and payment in respect thereof, in accordance with policies and/or schemes introduced or prevailing at the time.

2. ROne Member earns 1 ROne Point for every one hundred rupees (INR 100) spent on buying Reliance’s products and/or services on the Platform.

3. The redemption rate of each ROne Point shall be seventy (0.70) paisa on the Platform.

4. ROne Member’s mobile number must be correctly entered on the Platform before billing or on completion of a transaction and it should be correctly captured on the invoice to earn ROne Points, failing which ROne Points will not be credited and Reliance shall not be responsible for the same. ROne Member shall be solely responsible to ensure that ROne Points are captured properly on the Platform. No requests for retro-credit will be entertained.

5. Reliance will not be responsible for any loss of ROne Points due to loss, misuse, surrender or transfer of mobile number by ROne Member.

6.  ROne Points cannot be encashed. ROne Points are redeemable only against select products or services in accordance with the prevailing redemption policy / schemes at the time of such redemption.

7. ROne Member can know the current balance of ROne Points by giving a missed call on 9212999888.

8. Please refer to Reliance’s Privacy Policy on this link https://www.relianceretail.com/privacy-policy.html for information regarding the collection, usage, and disclosure of your personally identifiable information.

9. In case of any refund as per policy, Reliance shall reverse the earlier ROne Points credited, if any, in respect of the value of such refund.

10. No ROne Points shall be credited to the extent purchase of goods or services was by way of redemption of ROne Points.

11. It is the responsibility of ROne Member to check the Points balance from time to time by appropriate means. Reliance shall not provide any account statement to ROne Member.

12. ROne Points shall not be credited if the mobile number used for signing up for ROne Membership Program is used by an institution/ organization/ reseller/ bulk buyer for the purchase of goods or services.

13. ROne Points are credited against the ROne Member’s mobile number and as such cannot be pooled with, combined or transferred to any other mobile number.

14. If ROne Member wishes to transfer the ROne Points against his mobile number to another mobile number, he is required to furnish documentary evidence that both the mobile numbers belong to him.

15. ROne Points are not transferrable from one ROne Member to another ROne Member.

16. Reliance may, at its sole discretion reject the enrolment in the ROne Membership Program for any reasons whatsoever as it deems appropriate.

17. Reliance’s computation of ROne Points shall be final and binding. ROne Member shall not raise any dispute or question in respect of the same.

18. All disputes in connection with the ROne Membership Program are subject to the laws of India and subject to Mumbai Jurisdiction.

19. Reliance reserves the right to change/amend/add/delete/modify, without assigning any reasons therefor, ROne Terms and Conditions of the ROne Membership Program including without limitation the rate of awarding ROne Points, the rate of redeeming ROne Points, validity of ROne Points and the qualifying purchases from time to time or to withdraw or terminate the membership of any ROne Member without being responsible or liable to any person in any manner whatsoever. ROne Member acknowledges that it may not be possible for Reliance to ensure that all such changes/ amendments / additions /deletions/ modifications are informed to ROne Member. Accordingly, ROneMember is advised to check for any such changes/ amendments / additions /deletions/ modifications regularly on the Platform or designated customer service call centre.

20. Liability of Reliance shall be limited to the extent of the then current value of outstanding ROne Points standing to the credit of ROne Member as per records maintained by Reliance.

21. Reliance’s obligation under the ROne Membership Program is subject to force majeure conditions. In the event a force majeure situation occurs, Reliance shall not be responsible for any damage or loss which ROne Members/applicants may suffer by reason of such a failure or delay of performance, and such failure or delay shall not be a breach on part of Reliance.

22. By redeeming the ROne points, ROne Members grant to Reliance a perpetual, irrevocable, non-exclusive, worldwide, royalty-free, assignable license to display, publish, announce or refer the details or name ("Member Material") in any form, electronic or print manner, venue, media or technology now known or later developed for any and all purposes, including, without limitation, for purposes of trade, advertising, and promotion as Reliance and its licensees or assignees determine, without any further compensation, notification, or permission.

d) ‘INVITE YOUR FRIENDS TO AJIO’ PROGRAM TERMS AND CONDITIONS

This ‘Invite your Friends to AJIO’ Program (“AJIO Referral Program”) being organized by Reliance Retail Limited (“Reliance”) offers the opportunity to earn rewards by referring individuals to sign up and make purchases on www.ajio.com (“AJIO Website”) and/or AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”) using a unique AJIO referral code (“Referral Code”) provided to registered users of AJIO Platform (“AJIO User”).

These terms apply to the AJIO User’s participation in the AJIO Referral Program. By participating in this, AJIO Users agree to use the AJIO Referral Program as outlined herein, and consistent with any other terms that maybe applied to the AJIO Referral Program from time to time by Reliance.

ELIGIBILITY

1. The referrer (AJIO User who refers a new user) must be a registered user on AJIO Platform (“Referrer”)

2. The referee (person who is referred by AJIO User) should not be an existing registered user on AJIO Platform (“Referee”)

3. The phone number and email address used by Referee to register on AJIO Platform using the Referral Code of the Referrer, should not have been used to log into AJIO Platform any time before.

4. The phone number provided for receiving the OTP should not have been used to receive OTP for the AJIO Referral Program any time before.

PROGRAM DETAILS

1. Referrer receives a Referral Code that can be shared with the Referrer’s friends or contacts via email or social media;

2. To participate, the Referee has to create an account with a valid phone number and email address on either one of Ajio Platform;

3. The Referee shall receive non-transferable AJIO points (as defined on the AJIO Website ) worth Rs.100 in Referee’s AJIO Wallet (as defined on the AJIO Website) instantly upon successful sign up;

4. In order for the Referrer to receive the referral reward, the Referee must successfully place an order on AJIO Platform within the timeline specified by Reliance from time to time;

5. Once a Referee successfully places an order and the return window of 30 days is closed, the Referrer receives non-transferable AJIO points worth Rs.100 into Referrer’s AJIO Wallet for the referral;

6. The value of each AJIO point is Rs.1 that is redeemable for purchase of products only on AJIO Platform and this is subject to change any time at the sole discretion of Reliance.

7. In case of cancellation/no delivery/refusal to accept the order or return or exchange of the order by the Referee, there will be no credit of AJIO points to Referrer’s AJIO Wallet;

8. Only a maximum of 1500 AJIO points per month shall be deposited into Referrer’s AJIO Wallet as referral reward for the referral made in the previous month.

USE OF CREDIT

1. Both Referrer and the Referee will receive the rewards of the AJIO Referral Program in the form of non-transferrable AJIO points credited to AJIO Wallet

2. AJIO points cannot be redeemed for actual cash and shall not be transferable to a different AJIO User and/or to anyone’s bank account.

3. AJIO points given to the Referrer and/or Referee is at the sole discretion of Reliance and can change anytime without notice.

4. Reliance has the sole discretion to decide the expiry period of AJIO points received by the Referrer and/or Referee

OTHER TERMS

1. Referrer can send unlimited invitations using his/her Referral Code under this AJIO Referral Program;

2. Referral Codes are generated once per AJIO User and are valid for the life time of the AJIO User;

3. Reliance can decide to stop the AJIO Referral Program at any time;

4. Reliance reserves the right, at its discretion to change, modify, add, delete or remove any portions of the AJIO Referral Program Terms and Conditions, at any time without any prior written notice. The decision of Reliance in this regard shall be final and binding on all AJIO Users;

5. Reliance, at any time, at its discretion, can add more benefits (or) add a redemption limit to AJIO points at any time;

6. If either Referrer or Referee tries to do or has done any fraudulent activity to incur financial loss to Reliance or takes undue financial advantage by publishing the Referral Code with unapproved (by Reliance) promotional message on any other platform, will lead to no remittance of AJIO points to both the Referrer and Referee and if already remitted into AJIO accounts of the referrer and/or referee, AJIO at its sole discretion can remove any such AJIO points already remitted, at any time.

7. The AJIO User shall not be bound in any way to participate in this Program. Any participation is voluntary in nature.

8. If there are any issues, please contact https://www.ajio.com/selfcare

APPLICABLE LAW

This AJIO Referral Program Terms and Conditions shall be governed by and construed in accordance with the laws of India and courts in Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this AJIO Referral Program.

e) HSBC Bank Offer

This Instant Discount Offer (defined below) is a promotional offer administered by HSBC (“HSBC”) in partnership with Reliance Retail Limited (“AJIO”) on www.Ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”), for the sale of specified products displayed on AJIO Platform (“Specified Products”).

PERIOD:

The Instant Discount Offer will commence at [00:00:00 AM] on 20th April, 2021, and continue until [23:59:59] on 13th July, 2021, or such other date on which the Instant Discount Offer is revoked by AJIO or HSBC (“Offer Term”)

OFFER:

AJIO customers (“Users”) will be eligible to avail the Instant Discount Offer only if:

a. Users make payment for purchase of the Specified Products using select HSBC credit card, as may be determined by HSBC; and

b. The total value of a single order for purchase of Specified Products on the AJIO Platform is equal to or greater than Rs. 3000, after taking into account all applicable discounts.

Upon purchasing Specified Products in accordance with the above paragraphs, eligible Users will receive an instant discount of flat 10% with a maximum discount of amount Rs. 500 (“Instant Discount Offer”).

TERMS AND CONDITIONS

The Instant Discount Offer will be live every Tuesday during the Offer Term

Users can avail this Instant Discount Offer once per month during the Offer Term

The Instant Discount Offer cannot be combined with any other promotion offered by AJIO or HSBC.

The maximum discount offered under the Instant Discount Offer shall be Rs. 500

All products returned by Users under the Instant Discount Offer shall be entertained as per AJIO’s prevailing product return policy.

If Users have any issues with availing the Instant Discount Offer, Users may contact HSBC at hsbc.co.in, and AJIO at https://www.ajio.com/selfcare.

AJIO and/or HSBC reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Instant Discount Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice to the Users

The Instant Discount Offer shall also be subject to such additional terms and conditions as AJIO and/or HSBC may notify from time to time.

Participation in this Instant Discount Offer is purely voluntary.

AJIO does not assume any liability whatsoever arising out of this Instant Discount Offer. Maximum liability of AJIO is limited only to the value of the minimum billing amount of the Instant Discount Offer.

Instant Discount Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined by AJIO or HSBC only.

AJIO (including employees and directors) would not be liable or held responsible for any inactivated HSBC Credit Card; any lack or lapse in any communication on account of failure or delay by any of the Internet, telecom, SMS and emails service providers.

All disputes are subject to the laws of India and Courts at Mumbai shall have exclusive jurisdiction.

f) INSTANT DISCOUNT OFFER TERMS AND CONDITIONS

This instant discount offer (defined below) is a promotional offer and is organized and administered by Reliance Retail Limited (“AJIO”) on www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”), for the sale of specified products displayed on AJIO Platform (“Specified Products”).

PERIOD:

The Instant Discount Offer will commence at [00:00:00] on 23rd July, 2021, and continue until [23:59:00] on 26th July, 2021, or such other date on which the Offer is revoked by AJIO (“Offer Term”)

ELIGIBILITY:

This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Contest Start Date.

Each AJIO user (“User”) should have a valid phone number and e-mail address.

Participation in this Offer is purely voluntary.

OFFER:

User shall become eligible to earn 5% of the order value as instant discount (“Offer”) during the Offer Term on minimum purchase of Rs. 2990 and above on Specified Products;

The maximum discount that can be availed by a User using this Offer during the Offer Term is Rs. 300;

The discount can be availed on the AJIO Platform payment page on selecting the payment option as debit or credit card.

OTHER TERMS AND CONDITIONS

1. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by AJIO.

2. Participation in this Offer is purely voluntary.

3. The Offer is open only for Users who have successfully placed an order on the Platform.

4. This Offer does not apply to any other mode of payment other than debit or credit cards.

5. In case of cancellation or return of placed order, the availed discount will be proportionally reversed by AJIO.

6. The Offer shall also be subject to additional terms and conditions as AJIO may notify from time to time.

7. AJIO reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice.

8. This Offer is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.

9. The Offer cannot be combined with any other promotion offered by AJIO on the Platform.

10. In cases of fraudulent/suspicious transactions or if there is any technical glitch, AJIO reserves the right to revoke the Offer and disqualify any User from getting the benefits of this Offer.

11. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

12. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:

I.technical problems of any kind which may limit or prevent any person's participation in this Offer;

II.any loss or damage arising from or in connection with the allocation or enjoyment of discount;

III.any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

13.Any questions, comments, or complaints in relation to this Offer will be entertained by AJIO only during the Term at https://www.ajio.com/selfcare.

14.User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of

(i) violation of the Terms and Conditions by the User;

(ii) violation of applicable laws;

(iii) any action or inaction resulting in wilful misconduct or negligence on the Users part.

15.User agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

g) Terms and Conditions of ICICI Bank Offer

1. Term of the Offer shall be from 12th May, 2021 to 31st May, 2021 both days inclusive.

2. ICICI Bank Cardholder has to transact for minimum purchase value of ₹10,000 to qualify for Cashback program.

3. Maximum cashback of ₹4000/- per card during the offer period for all eligible brands.

4. Offer will be applicable on ICICI Bank Credit only.

5. Cashback will be posted to all qualifying transactions within 90 days once the offer period ends.

6. This offer can be redeemed only once per card per eligible brand for purchase made on AJIO LUXE.

7. The Cardholder must transact for a minimum value of ₹10,000 to be eligible for the offer.

8. This offer cannot be clubbed with any other offer.

9. The offer will be valid during the promotion period only which will be at the sole discretion of eligible brands and ICICI Bank.

10. AJIO LUXE and ICICI Bank have the right to change or discontinue the offer at any time during the promotion period.

11. The decision of AJIO LUXE and ICICI Bank will be final and binding and any correspondence in this regard will not be entertained.

h) AJIO SCRATCH CARD: TERMS AND CONDITIONS

These Terms and Conditions (“Terms and Conditions”) apply to the AJIO scratch card engagement game (“Game”) organized by Reliance Retail Limited (“Reliance”) hosted on www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively (“Platform”). Platform user (“Participant”) agrees that, by participating in this Game, Participant will be bound by these Terms and acknowledges that Participant shall satisfy all the eligibility requirements as provided herein below.

ELIGIBILITY:

1. Participant should be of age 18 years or above at the time of entry into the Game, and should be an individual legal resident of the Republic of India.

2. Participant must be a registered user on the Platform; otherwise, should register to participate in the Game.

PERIOD:

1. Game will go live on 20th May 2021, 2021 commencing at 12:00 AM till 24th May, 2021 until 11:59 PM (“Term”), or such other date on which the Game is revoked by Reliance on the Platform.

2. Game is for a limited period and can be withdrawn by Reliance at any point of time.

TERMS AND CONDITIONS:

1. Participant may either win AJIO points or vouchers, collectively (“Rewards”) of certain value as defined by Reliance either upon registration on the Platform or successful completion of the engagement games conducted on the Platform or by successfully making a purchase on the Platform as decided by Reliance from time to time.

2. AJIO points and vouchers shall be redeemable on the Platform on selected products within the timeframe decided by Reliance.

3. AJIO points shall get credited to AJIO Wallet (See AJIO Wallet T&Cs for reference).

4. Participant can win a maximum of one scratch card per day.

5. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by Reliance.

6. Participation in this Game is purely voluntary

7. Use of the Rewards is subject to these Terms and Conditions. By redeeming such Rewards, the Participant agrees that he/she has gone through the Terms and Conditions and the Privacy Policy available at https://www.ajio.com/privacypolicy and agrees to the same.

8. Reliance may change, modify, amend or update the Terms and Conditions from time to time without prior intimation.

9. This Game is for a limited period and can be withdrawn by Reliance at any point of time, including after it has been announced.

10. Participant can avail the Game only once per day.

11. Rewards cannot be exchanged for cash in part or full.

12. Rewards cannot be combined with any other promotion offered by Reliance on the Platform.

13. If the Participant misplaces the Rewards, Reliance shall not be responsible to reimburse, replace or refund.

14. Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Game or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s) without prior notice.

15. In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Game and disqualify any Participant from getting the benefits of this Game.

16. Reliance disclaims all liability that may arise due to any violation of the applicable laws by the Participant.

17. Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries. Reliance does not accept any responsibility for any infringement of any third party intellectual property rights caused by Participants entering this Game.

18. Any questions, comments, or complaints in relation to this Game will be entertained by Reliance only during the Term at https://www.ajio.com/selfcare.

19. Participant hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms and Conditions by the Participant; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the Participants part.

20. These Terms and Conditions are subject to the prevailing laws of India. All disputes shall be governed under the laws of India and are subject to the jurisdiction of the Courts of Mumbai.

i) Terms & Conditions for Akshaya Tritiya Cashback Event

Please read these Terms and Conditions (“T&Cs”) applicable on the Akshaya Tritiya cashback offer (“Event”) being organised by Reliance Retail Limited (“AJIO”) on www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively known as AJIO Platform (“AJIO Platform”). AJIO customer (“Participant”) agrees that, by participating in this Event will be bound by these T&Cs and acknowledges that Participant shall satisfy all the Event eligibility requirements as provided herein below.

Time period:

1. This Event will go live on 1st May 2021 (“Event Start Date”) and will end on 15th May 2021 (“Event End Date”) at 23:59 hrs (together“Term”)

2. AJIO has complete right to end the Event at any point of time before the Event End Date without giving a prior notice/ notification.

Eligibility:

1. This Event is open to all individual legal residents of the Republic of India aged 18 or above on the Event Start Date.

2. Each Participant should have a valid phone number and e-mail address.

3. Participation in this Event is purely voluntary.

4. Minimum transaction amount should be INR 2999 or above

5. This Event may not be availed in the state of Tamil Nadu and jurisdictions which impose restrictions on schemes of this nature. Residents of Tamil Nadu and other relevant states should not participate in this Event in view of the restrictions of the Tamil Nadu Prize Scheme (Prohibition) Act, 1979 and other applicable laws.

Cashback:

1. During the Term, the Participant shall be entitled to receive cashback of 5% (“Cashback”) on the total transaction value on the purchase of gold, silver coins and gold and diamond jewellery on the AJIO Platform.

2. The Cashback will be in the form of AJIO points (as defined on AJIO Platform) which will be credited to the AJIO Wallet 30 days after product is delivered successfully.

3. The AJIO Points are 100% redeemable on AJIO for a period of 6 months.

4. Cashback shall be capped to a maximum of INR 1750 per transaction

5. Only transactions above INR 2999 will be eligible for the Cashback.

6. The Cashback will be reversed in the event of cancellation or return of the order.

7. This Event cannot be combined with any other promotion that is live on AJIO Platform

8. If there are any questions please contact https://www.ajio.com/selfcare

Other conditions:

1. All decisions by AJIO on matters related hereto shall be final and binding on the Participants.

2. In cases of fraudulent/suspicious transactions, AJIO reserves the right to revoke the Event or the Cashbacks granted at any time.

3. AJIO reserves the right to amend/change/modify, withdraw, and discontinue, temporarily or permanently, this Event and/or these terms and conditions from time to time, in its sole discretion without prior notice.

4. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

5. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Event including any loss incurred as a result of any delay and/or failure to perform any obligation to the Participant that is caused by:

o technical problems of any kind which may limit or prevent any person's participation in this Event;

o any loss or damage arising from or in connection with the allocation or enjoyment of AJIO Points;

o any other events beyond AJIO's control including technical glitches that may cause the Event to be disrupted or corrupted or may lead to loss of, or damage to the Participant.

6. Participant agrees that, these terms and conditions shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Event.

j) Terms and Conditions for Reliance Big Bold Sale Top Shopper Program

Please read these Terms and Conditions (“Terms”) before entering the Reliance Top Shopper Program (“Program”) being organized by Reliance Retail Limited (“Reliance”) on www.ajio.com ("AJIO Website") and on Reliance mobile application (“AJIO Mobile App”), collectively called (“Platform”). The AJIO customer agrees that, by participating in this Program (“Participant”), Participant will be bound by these Terms and acknowledges that Participant shall satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

• This Program will go live on 01st July 2021, 12:00 AM (“Program Start Date”) and will end on 05th July 2021, 11:59 PM (“Program Period”). The Program Period shall be further divided into 3 hour time-slots within which the purchases by various Participants shall be considered for the purpose of this Program (each a “Program Time-slot”).

• Any purchases made before or after the Program Period will not be considered while deciding the winners of this Program. Additionally, purchases during a particular Program Time-slot shall not be considered for evaluating winners in a subsequent Program Time-slot.

ELIGIBILITY:

• This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date.

• Each Participant shall be a registered user on the Platform and should have a valid phone number and e-mail address.

• Participation in this Program is purely voluntary.

• For participating in this contest, the Participant must place an order of the highest value on the Platform during the Reward Period and the purchases must be made within the relevant Program Time-slot. A live leader board displaying the names will be present on the Platform that will refresh at every new Program Time-slot.

• The purchases made should not have been returned, exchanged, or cancelled for 30 (Thirty) days from the time of purchase (“Purchase Return Window”)

• Reliance shall not charge any amount for participation in this Program.

PRIZES:

• Top Participant who has placed orders of the highest value during the Program Period (“Program Winner”) will be announced at the end of every Program Time-slot and will become eligible to win exciting rewards (“Reward”) which will be notified to the Program Winner through the Platform. In the event there are multiple Participants with the highest purchase order value on the Platform, the Participant who has made the earliest purchase shall be deemed the Program Winner.

• The Program Winner will receive a call from Customer Care to collect information regarding size in case the Reward is an apparel/shoes and to obtain the written consent of the Program Winner to tag his/her social media account from Reliance social handles.

• Program Winners will be announced 30 (Thirty) days post the final event on Reliance social media handles.

• Post completion of 30 (Thirty) days from the date on which the initial purchase of the Participant has been delivered, Reliance will send the Reward to the Program Winners 30 (Thirty) days post the date of delivery which shall include the exchanges of the last product purchased during the Program Period.

TERMS AND CONDITIONS:

• All matters related hereto (including interpretation of these Terms) shall be final and binding.

• Participation in this Program is purely voluntary.

• Reliance shall not charge any amount for participation in this Program.

• The Participants name appearing on the leader board does not guarantee a Reward. The final winner will be chosen by Reliance after considering the value post return and cancellation.

• The Program is open only for users who have successfully placed an on the Platform either prepaid or cash on delivery mode and upon the Participant making the relevant payments.

• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s) without prior notice.

• This Program is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.

• The Reward cannot be exchanged for cash or other merchandise in part or full.

• The Program cannot be combined with any other promotion offered by Reliance on the Platform.

• The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.

• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Reward and disqualify any Participant from getting the benefits of this Program .

• Reliance does not assume any liability whatsoever arising out of the Reward. Particularly, Reliance will not be liable for, any product or quality related issues, or similar claims made by the Participants and the same shall be directed to the manufacturer of the Reward.

• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the Participants that is caused by:

(a) technical problems of any kind which may limit or prevent any person's participation in this Program;

(b) any loss or damage arising from or in connection with the allocation or enjoyment of Reward;

(c) any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the Participant.

• Any questions, comments, or complaints in relation to this Game will be entertained by Reliance only during the Term at https://www.ajio.com/selfcare.

• Participant hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the Participant; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the Participants part.

• Participant agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

k) DHANI BANK CASHBACK OFFER TERMS AND CONDITIONS

The CASHBACK Offer (defined below) is a promotional offer administered and offered by DHANI BANK Limited (“DHANI BANK”) in partnership with Reliance Retail Limited (“AJIO”) on www.Ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) (collectively referred to as “AJIO Platform”), for the sale of specified products displayed on the Platform (“Specified Products”).

PERIOD:

This CASHBACK Offer shall commence on 24th June 2021 at [00:00:00 Hrs], and continue until 31st July 2021, [23:59:59 Hrs] or such other date and/or time as may be determined by AJIO (“Term of the Offer”).

ELEGIBILITY

• CASHBACK Offer is open to all individual legal residents of the Republic of India aged 18 or above on the offer start date.

• AJIO customer (“User”) should have a valid phone number and e-mail address.

OFFER:

The User shall be eligible to avail the CASHBACK Offer only if the User fulfils the below conditions:

a. User makes payment for purchase of the Specified Products using selected DHANI BANK credit card/debit card, as may be determined by AJIO and/or DHANI BANK from time to time; and

b. The total value of a single order for purchase of Specified Products on the AJIO Platform is equal to or greater than Rs. 1500.00, after taking into account all applicable discounts, if any.

Upon purchasing Specified Products in accordance with the above, eligible User shall receive cashback, subject to a minimum discount of Rs. 150.00 (For clarity, the maximum instant discount that can be availed under this CASHBACK Offer is Rs. 200.00 on Dhani free cashback card) (“CASHBACK Offer”).

TERMS AND CONDITIONS

  1. The CASHBACK Offer can be availed only once per each DHANI BANK credit card and debit card by the User during the entire Term of the Offer.
  2. The CASHBACK Offer cannot be combined with any other promotion offered by AJIO and/or DHANI BANK.
  3. The maximum CASHBACK that can be availed under this CASHBACK Offer is Rs. 200.00 on debit card/credit card.
  4. All products returned by the User shall be entertained solely as per AJIO’s prevailing product return policy.
  5. If User faces any issue(s) while availing the CASHBACK Offer, the User may contact DHANI BANK at [https://www.dhani.com/support/], and/or AJIO at [https://www.ajio.com/selfcare].
  6. AJIO and/or DHANI BANK reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this CASHBACK Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User without any prior notice to the User.
  7. The CASHBACK Offer shall also be subject to such additional terms and conditions as AJIO may notify from time to time.
  8. Participation to this CASHBACK Offer is purely voluntary.
  9. This CASHBACK Offer is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.
  10. AJIO do not assume any liability whatsoever arising out of this CASHBACK Offer. Maximum liability of AJIO is limited only to the value of the minimum billing amount of the CASHBACK Offer.
  11. CASHBACK Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined solely by AJIO and may disqualify any User from getting the benefits of this CASHBACK Offer.
  12. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this CASHBACK Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:

i) technical problems of any kind which may limit or prevent any person's participation in this CASHBACK Offer;

ii) any loss or damage arising from or in connection with the allocation or enjoyment of discount;

iii) any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

 

  1. AJIO (including employees, directors) shall not be liable or held responsible for any inactivated DHANI Free cashback card, any lack or lapse in any communication on account of failure or delay by any of the internet, telecom, sms and emails service providers.
  2. User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of (i) violation of the terms and conditions by the User; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the User’s part.
  3. User agrees that, these terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this CASHBACK Offer.

l) Terms and Conditions for AJIO Big Bold Sale Price reveal

Please read these Terms and Conditions ("Terms”) before viewing the AJIO Big Bold Sale price reveals being organized by Reliance Retail Limited (“AJIO”) on https://www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”), collectively called (“Platform”).

The AJIO customer on the Platform (“User”) agrees by viewing these Terms agrees and acknowledges the terms of the Price Reveal.

•        AJIO shall conduct the Big Bold Sale from 01st July 2021 to 05th July 2021 (“Big Bold Sale”).

•        AJIO shall reveal the discounted prices of the specified products proposed to be sold as part of the Big Bold Sale (“Price Reveal”).

•        The discounts prices revealed as part of the Price Reveal:

(a)    are only indicative and approximate prices and each User is requested to verify the total price prior to purchasing any product;

(b)    shall be effective only during the period of the Big Bold Sale;

(c)     includes any coupon discounts available as part of the transaction. Availing of such coupons shall be subject to the terms of the relevant coupon. Users are requested to carefully read and review the terms and conditions of the relevant coupons they are entitled to in relation to a purchase on the Product.

(d)    are not an offer for sale and are only a marketing activity to highlight the discounted prices of products on the Platform.

•        Products and prices offered pursuant to the Price Reveal are subject to availability from the respective participating merchants/sellers on the Platform and accordingly the AJIO, in no circumstances shall be liable for non-availability of any of the products or the discounts.

•         All matters related hereto (including interpretation of these Terms) shall be final and binding and no correspondence will be entertained on this behalf by AJIO.

•         AJIO reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify the Price Reveal or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s) without prior notice.

•        This program is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.

•        AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

•         AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Price Reveal including any loss incurred as a result of any delay and/or failure to perform any obligation to the winner or other Participants that is caused by:

(a)    technical problems of any kind which may limit or prevent any person's participation in the Big Bold Sale;

(b)    any loss or damage arising from or in connection with the allocation or enjoyment of discounts;

(c)     any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

•         Any questions, comments, or complaints in relation to this Game will be entertained by AJIO only during the Term at https://www.ajio.com/selfcare

m) Terms and Conditions for AJIO Big Bold Sale Western Wear High Value Shopper Program

Please read these Terms and Conditions (“Terms”) before entering the AJIO High Value Shopper Program (“Program”) being organized by Reliance Retail Limited (“AJIO”) on www.ajio.com ("AJIO Website") and on AJIO mobile application (“AJIO Mobile App”), collectively called (“Platform”). The AJIO customer (“Participant”) agrees that, by participating in this Program , Participant will be bound by these Terms and acknowledges that Participant shall satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

• This Program will go live on 01st July 2021, 00:00 hrs (“Program Start Date”) and will end on 05th July 2021 (“Program End Date”) at 23:59 hrs (together “Program Period”).

• Only purchases made during the Program Period shall be considered for the purpose of this Program.

ELIGIBILITY:

• This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date.

• Each Participant shall be a registered user on the Platform and should have a valid phone number and e-mail address.

• For participating in this Program , the Participant must have successfully made purchases of specified apparel on the Platform aggregating to a value of atleast ₹2999/-

• The value is subject to returns and cancellations and will be validated after 30 (Thirty) days from the date or purchase.

PRIZES:

• Participants who have made purchases of specified products on the Platform above ₹2999 (“Program Winner”) can win an electronic voucher of ₹500/- (Rupees Five Hundred only) from Hunkemoller (“Reward”) which will be notified through the Platform.

• Post 30 (Thirty) days from the date of delivery of the specified products initially purchased on the Platform, AJIO will send the Reward to the Program Winners and inform them about the same as soon as the Reward is digitally shipped. The shipped Rewards cannot be returned or exchanged for equal value.

• The Participant may use the Reward to purchase specified products of Hunkemoller on the Platform.

TERMS AND CONDITIONS:

• All matters related hereto (including interpretation of these Terms) shall be final and binding.

• Participation in this Program is purely voluntary.

• AJIO shall not charge any amount for participation in this Program.

• AJIO reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s) without prior notice.

• This Program is for a limited period, i.e. the Program Period and can be withdrawn by AJIO at any point of time, including after it has been announced.

• The Reward cannot be combined with any other promotion offered by AJIO on the Platform.

• The Reward cannot be exchanged for cash or redeemed on any other merchandise other than the eligible ones categorised by Hunkemoller on the Platform.

• In cases of fraudulent/suspicious transactions or if there is any technical glitch, AJIO reserves the right to revoke the Program and disqualify any Participant from getting the benefits of this Program.

• AJIO does not assume any liability whatsoever arising out of the Reward. Particularly, AJIO will not be liable for, any product or quality related issues, or similar claims made by the Participants and the same shall be directed to Hunkemoller.

• AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

• AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the Participants that is caused by:

I. technical problems of any kind which may limit or prevent any person's participation in this Program;

II. any loss or damage arising from or in connection with the allocation or enjoyment of Reward;

III. Any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the Participant.

• Any questions, comments, or complaints in relation to this Game will be entertained by AJIO only during the Term at https://www.ajio.com/selfcare.

• Participant hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of (i) violation of the Terms by the Participant; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the Participants part.

• Participant agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

n) AJIO – PharmEasy Alliance Campaign Terms and Conditions

This AJIO 150 Promotion offer (“Offer”) is administered by PharmEasy on www.pharmeasy.in (“PharmEasy Website”) and on PharmEasy mobile application (“PharmEasy Mobile App”) collectively (“PharmEasy Platform”) with Reliance Retail Limited (“AJIO”) on www.ajio.com and allied mobile application (“Ajio Platform”) for the orders made on the Pharmaeasy Platform.

OFFER:

During the Offer Term users of AJIO who purchase products from the Platform shall be provided an electronic coupon code issued by AJIO (“AJIO 150 Coupon”). Upon such purchase the users of AJIO, who are first time users of the PharmEasy Platform (collectively “Users”), can avail a discount of INR 150/- (Indian Rupees One Hundred and Fifty only), i.e. the Offer by making a purchase of goods worth INR 999 (Nine hundred and ninety-nine rupees) or more on the PharmEasy Platform and by applying the AJIO 150 Coupon.

PERIOD:

Users can avail this Offer till 21st July, 2021, or such other date on which the Offer is revoked by PharmEasy and AJIO (“Offer Term”).

HOW TO AVAIL:

1. The User should make a purchase of any product on the Ajio Platform to be issued the AJIO 150 Coupon.

2. The User must register onPharmEasy Platform.

3. The User must upload their prescription on the PharmEasy Platform.

4. The code AJIO 150 can be used while placing an order of at least INR 999 (Indian Rupees Nine Hundred and Ninety-Nine).

5. After the coupon code has been applied proceed to complete the order process.

TERMS AND CONDITIONS:

1. This Offer and the AJIO 150 Coupon is valid only on the first purchase of products from the PharmEasy Platform.

2. Users can avail this Offer and the AJIO 150 Coupon only once, and only if the minimum purchase is for INR 999 (Indian Rupees Nine Hundred and Ninety-Nine) during a single transaction.

3. The Offer and AJIO 150 Coupon shall be valid only to the first order made during the Offer Term.

4. The AJIO 150 Coupon can only be redeemed only once under the Offer on the first medicine order with PharmEasy Platform and is non-transferable, non-negotiable and not encashable.

5. The AJIO 150 Coupon is subject to returns and cancellations of the purchase made by the User.

6. The Offer cannot be combined with any other promotion offered by PharmEasy and/or AJIO.

7. Participation in this Offer is purely voluntary.

8. The Offer shall also be subject to such additional terms and conditions as AJIO and/or PharmEasy Platform may notify from time to time.

9. PharmEasy Platform and/or AJIO reserve the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s).

10. In cases of fraudulent/suspicious transaction or if there is any technical glitch, PharmEasy Platform and AJIO, reserves the right to revoke the Offer at any time.

11. In case of any issues with the Offer, Users may contact PharmEasy Platform at [https://pharmeasy.in/customer-support-policy] and AJIO at [https://www.ajio.com/selfcare].

12. AJIO does not assume any liability whatsoever arising out of this Offer. Particulary, AJIO will not be liable for, nor will entertain any product or order fulfilment related issues, or claims made by the Users with respect to the products purchased on the PharmEasy Platform.

13. AJIO will not entertain any correspondence regarding the validity and/or acceptability of the Offer and / or any additional benefits offered by PharmEasy Platform.

14. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with the Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the User that is caused by:

a. Force majeure event which may limit or prevent any User’s participation in this Offer;

b. Any other events beyond AJIO 's control including technical glitches that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to the User;

c. Network, computer or software failures of any kind.

15. User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of (a) violation of these terms by the User; (b) violation of applicable laws; (c) any action or inaction resulting in wilful misconduct or negligence on the User’s part.

16. User agrees that, these Terms shall be governed by and construed in accordance with the laws of India.

17. All disputes are subject to the laws of India and Courts at Mumbai shall have exclusive jurisdiction.

18. Any User availing this Offer will be deemed to have read and accepted these Offer terms and conditions.

o) Terms and Conditions of AJIOXRELIANCE DIGITAL SPIN THE WHEEL Contest.

1. The AJIO SPIN THE WHEEL Contest is a promotional digital contest wherein participants will have the opportunity to win AJIO vouchers of various denominations [except for Tamil Nadu and Puducherry]. This contest is run by Reliance Retail Limited (AJIO Division) (“AJIO”).

2.The AJIO SPIN THE WHEEL Contest will commence on 3RD JULY 2021 AT 20:00 HRS and will continue till 3RD JULY 2021 AT 11:59 HRS, or such other date and time as may be decided by AJIO at its sole discretion (“Term of the AJIO SPIN THE WHEEL Contest”).

3.The AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest is open to persons above the age of 18 years only, and residing within India (“AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participants”).

4.The AJIO X RELIANCE DIGITAL SPIN THE WHEEL contest is open only to once per day, per registered user.

5. In order to participate in the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest the Contest Participants must, during the Term of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest:

(a) Be a registered user on AJIO.com

(b) Navigate to the spin the wheel page and click on “spin”

(c) Each slice of the wheel will contain 1(one) prize and such slice will fall either in a “RELIANCE DIGITAL voucher” category.

(d) The prize under the voucher may be redeemed under the existing promotional conditions of the AJIO vouchers (https://www.ajio.com/ajio-own-sale-policy)

(e) The prize won under the RELIANCE DIGITAL VOUCHER will be intimated to the user through the preferred communication mode either by mail or SMS and the user may be claimed subject to the below conditions.

1. The RELIANCE DIGITAL VOUCHER should be redeemed before 11:59 PM, 30th July 2021.

2. The users can use the RELIANCE DIGITAL VOUCHER during check out to avail a discount on https://www.reliancedigital.in/ based on the value of the VOCUHER won.

3. Any unutilized RELIANCE DIGITAL VOUCHERS will be expired automatically by AJIO by 30th JULY 2021.

4. RELIANCE DIGITAL AND AJIO reserves the right to cancel the orders placed by Eligible Users if the transaction is found to be of fraudulent nature or due to any system error.

5. The RELIANCE DIGITAL VOUCHERS are non-transferable, non-negotiable and non-encashable.

6. All orders for Specified Products placed pursuant to the RELIANCE DIGTIAL are subject to availability at the time of purchase.

7. AJIO reserves the right to modify the terms of the RELIANCE DIGITAL VOUCHERS, or discontinue the contest at any time without assigning any reasons, and without any prior intimation to Users.

8. In case of any questions regarding the AJIO points won on AJIO X RELIANCE DIGITAL SPIN THE WHEEL, Users may contact AJIO at customercare@ajio.com

9. No AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest winner can transfer or assign his AJIO vouchers to a third person.

10. The decision of AJIO in all matters relating to the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest is final and binding on the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participants.

11. Employees, officers, directors of AJIO, and their immediate family members, advertising and promotion agencies, legal and financial advisors, subsidiaries and affiliate companies of AJIO, and all other companies associated with this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest shall not be eligible to participate in the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest. For purposes of this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest, "immediate family members" shall mean parents, spouses, children, siblings, in-laws and grandparents.

12. If for any reason, the administration, security, fairness, integrity or proper conduct of this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest is affected by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures, rules and regulations of a social media platform or any cause beyond the control of AJIO, the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest will be cancelled, modified, suspended, or any affected entry may be invalidated by AJIO, at its sole discretion.

13. AJIO may, in its sole discretion, disqualify any submissions, and prohibit any person from further participation in this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest in the event that a person tampers with, or benefits from any tampering or system error with the submission process or with the operation of this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest or acts in violation of the Terms and Conditions of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest, or acts in a disruptive manner, or with the intent to defame, abuse, threaten or harass any other person, or for any other purpose which, in their assessment, hampers or disturbs the conduct of this # AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest.

14. AJIO will not enter into any correspondence, including email, SMS with any AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant who are not AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Winners.

15. All AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participants accept the conditions stated in these Terms and Conditions of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest, agree to be bound by the decisions of AJIO, warrant that they are eligible to participate in this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest and release AJIO from and against all claims and damages arising in connection with their participation and/or entry and/or selection of AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Winners.

16. Any attempt to deliberately damage; or undermine the legitimate operation of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest is a legal violation and, should such an attempt be made, AJIO reserves the right to seek damages or other remedies from any such person(s) responsible for any such attempt to the fullest extent as permitted by law.

17. AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participants agree to indemnify and hold harmless AJIO and its affiliates, and each of its and their officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all claims, losses, damages or liability that may be asserted against or incurred by any of them at any time, in connection with entry, or participation or use of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest, or by respective AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant’s breach of any agreement or warranty associated with the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest.

18. This AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest is governed by Indian law and is subject to all applicable laws.

19. AJIO and its related companies and agencies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest or the acceptance or use of the AJIO vouchers. It is clarified that the AJIO vouchers shall be accepted by the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Winner in the form and manner provided by AJIO, and AJIO shall not be liable for any loss or damage related thereto.

20. Participation in this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest is at the sole discretion of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant. Should a AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant not wish to continue to participate in this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest pursuant to the prevailing Terms and Conditions of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest as amended or interpreted, he/she may terminate participation in this AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest upon written notice to AJIO.

21. AJIO shall not be liable for any failure to comply with its obligations caused by weather conditions, fire, flood, strike, epidemic, pandemic, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God, restriction on usage of any social media platform, systemic electrical, telecommunications, network or other utility failures or any other circumstances amounting to Force Majeure.

22. Neither AJIO nor any of its respective parent company, subsidiaries, affiliates and each of their respective officers, directors, shareholders, agents and employees, nor any agencies are responsible for incorrect or inaccurate entry of information, human error, technical malfunction, lost/delayed data transmission, lost/delayed/misdirected mail, omission, interruption, deletion, defect, line failure of any telephone or other network, computer equipment, software or any combination thereof, or for late, lost, damaged, misdirected, incorrect or incomplete entry.

23. The use of any automated launching or entry software or any other mechanical or electronic means that permits the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant to automatically enter in the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest repeatedly is prohibited.

24. The decision of AJIO as to the interpretation of any Clause under these Terms and Conditions of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest shall be final and binding on the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant.

25. If the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest Participant use or access the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms and Conditions of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest do not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized or to any person to whom it is unlawful to promote or solicit.

26. The acceptance of the Terms and Conditions of the AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest shall be deemed to have been given at Mumbai, Maharashtra, India and the courts in Mumbai alone shall have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these Terms and Conditions of AJIO X RELIANCE DIGITAL SPIN THE WHEEL Contest or any rights, duties, obligations or liabilities arising there under to the exclusion of all other courts in India.

27. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

28. If User faces any issue(s) while availing the CASHBACK Offer, the User may contact RELIANCE DIGITAL at [022-41117877], and/or AJIO at [https://www.ajio.com/selfcare].

Other conditions:

1. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by AJIO.

2. AJIO reserves the right to amend/change/modify, withdraw, and discontinue, temporarily or permanently, this Contest and/or these terms and conditions from time to time, in its sole discretion and without prior notice to the Participant.

3. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

4. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Contest including any loss incurred as a result of any delay and/or failure to perform any obligation to the winner or other Participants that is caused by:

  • technical problems of any kind which may limit or prevent any person's participation in this Contest;
  • any loss or damage arising from or in connection with the allocation or enjoyment of a coupon code;
  • any act or omission of any third party, particularly any third party involved in the provision of services relevant to this Contest particularly redemption of coupon code; or
  • any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the winner or to the coupon code.

5. Participant agrees that, these terms and conditions shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Contest.

p) Terms and Conditions for AJIO Big Bold Sale High Value Shopper Program

Please read these Terms and Conditions (“Terms”) before entering the AJIO High Value Shopper Program (“Program”) being organized by Reliance Retail Limited (“AJIO”) on www.ajio.com ("AJIO Website") and on AJIO mobile application (“AJIO Mobile App”), collectively called (“Platform”). The AJIO customer (“Participant”) agrees that, by participating in this Program , Participant will be bound by these Terms and acknowledges that Participant shall satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

• This Program will go live on 01st July 2021, 00:00 hrs (“Program Start Date”) and will end on 05th July 2021 (“Program End Date”) at 23:59 hrs (together “Program Period”).

• Only purchases made during the Program Period shall be considered for the purpose of this Program.

ELIGIBILITY:

• This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date.

• Each participant shall be registered user on the Platform and shall have a valid phone number and e-mail address.

• For participating in this Program, the Participant must have successfully made purchases above ₹9000/- (Rupees Nine Thousand only) on the Platform. The value is subject to returns and cancellations and will be validated after 30 days from the date of purchase.

REWARDS:

• Participants (a) who have made purchases above ₹9000 (Rupees Nine Thousand only) shall win a grooming kit by Superdry (b) who have made purchases above ₹12,000 (Rupees Twelve Thousand only) shall win a Superdry duffle bag (“Program Winner”) details of which will be specified on the Platform (“Reward”) details of which will be notified by the Platform communicating the Reward won.

• Post 30 (thirty) days of the Participant having made a purchase above ₹9000 and such product being delivered, AJIO will send the Reward to the Program Winners, basis the last delivery address used by the Participant on the Platform and inform them through the Platform about the same as soon as the Reward is shipped.

TERMS AND CONDITIONS:

• All matters related hereto (including interpretation of these Terms) shall be final and binding.

• Participation in this Program is purely voluntary.

• AJIO shall not charge any amount for participation in this Program.

• AJIO reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s) without prior notice.

• This Program is for a limited period, i.e. the Program Period and can be withdrawn by AJIO at any point of time, including after it has been announced.

• The Reward cannot be combined with any other promotion offered by AJIO on the Platform.

• The Reward cannot be exchanged for cash or redeemed on any other merchandise.

• In cases of fraudulent/suspicious transactions or if there is any technical glitch, AJIO reserves the right to revoke the Program and disqualify any Participant from getting the benefits of this Program.

• AJIO does not assume any liability whatsoever arising out of the Reward. Particularly, AJIO will not be liable for, any product or quality related issues, or similar claims made by the Participants and the same shall be directed to the manufacturer of the Reward.

• AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

• AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the Participants that is caused by:

(a) technical problems of any kind which may limit or prevent any person's participation in this Program;

(b) any loss or damage arising from or in connection with the allocation or enjoyment of Reward;

(c) Any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the Participant.

• Any questions, comments, or complaints in relation to this Program will be entertained by AJIO only during the Term at https://www.ajio.com/selfcare.

• Participant hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of (i) violation of the Terms by the Participant; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the Participants part.

• Participant agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

s) Bank Offers

1. HDFC Bank Offer

2. Bank Of Baroda Offer

3. Standard Chartered Bank Offer

4. State Bank Of India Bank Offer

5. ICICI Bank Offer

6. Citi Bank Offer

t) Wallet Offers

1. Paytm Offer

2. Mobikwik Offer – Big Bold Sale, 1st To 8th July 2021

3. Ajio Wallet Earn And Burn Offer

4. Mobikwik Offer


u) Gamezone


5. Miscellaneous Promotions

a) Terms and Conditions of #BigBoldGames Contest

1. The #BigBoldGames Contest is a promotional contest wherein participants will have the opportunity to win AJIO vouchers worth Rs. 1000 each (“#BigBoldGames Contest”) [except for Tamil Nadu and Puducherry]. This contest is run by Reliance Retail Limited (AJIO Division) (“AJIO”).

2. The #BigBoldGames Contest will commence on 1st March 2021 or such other date and time as may be decided by AJIO at its sole discretion (“Term of the #BigBoldGames Contest”).

3. The #BigBoldGames Contest is open to persons above the age of 18 years only, and residing within India (“#BigBoldGames Contest Participants”).

4. In order to participate in the #BigBoldGames Contest and be eligible to become a #BigBoldGames Contest Winner, the #BigBoldGames Contest Participants must, during the Term of the #BigBoldGames Contest:

(a) Follow @AJIOLife on [Facebook,] Instagram and Twitter;

(b) Answer the questions that will be posted by AJIO during the Term of the #BigBoldGames Contest, tag @AJIOLife on Twitter and @AJIOLife on Instagram as a part of each response. #BigBoldGames Contest Participants shall also use the hashtag #BigBoldGames #BigBoldSale in all their responses; and

(c) Follow all the rules specified in @AJIOLife’s post that announces the #BigBoldGames Contest.

5. Response received after 11:00 PM on 3rd March to the #BigBoldGames Contest Participants will not be considered to be a valid response under the #BigBoldGames Contest.

6. #BigBoldGames Contest Participants may post multiple and different entries.

7. The content posted by the #BigBoldGames Contest Participant must be an original piece of work and should not infringe any rights of any third party. Any plagiarized or copied work, reproduced from the internet or elsewhere will lead to disqualification of the #BigBoldGames Contest Participant. No content posted by the #BigBoldGames Contest Participant shall contain material which is inappropriate, defamatory or obscene.

8. It is clarified that, each entry shall use the hashtag #BigBoldGames and tag @AJIOLife to be considered a valid entry. However, if the same entry is posted by a #BigBoldGames Contest Participant on Facebook, Instagram and / or Twitter, it shall be treated as one entry for the #BigBoldGames Contest.

9. AJIO shall, at its discretion, select 3 winners under the #BigBoldGames Contest, from the eligible and valid entries received by AJIO, in accordance with Clause 1.1.4 (“#BigBoldGames Contest Winners”). The #BigBoldGames Contest Winners will receive AJIO vouchers worth Rs.1000 each.

10. The #BigBoldGames Contest is a contest involving skill, and determination of the #BigBoldGames Contest Winner is not attributable to chance. No #BigBoldGames Contest winner can transfer or assign his AJIO voucher to a third person.

11. The #BigBoldGames Contest Winners will be contacted by AJIO via direct message requesting them for their name, address and contact details to dispatch the AJIO vouchers worth Rs.1000 each. The #BigBoldGames Contest Winners will be required to respond to such direct message by AJIO within 48 (forty eight) hours of receipt of the direct message from AJIO. In the event that the #BigBoldGames Contest Winner does not respond within 48 (forty eight) hours, his/her AJIO voucher will be forfeited.

12. The #BigBoldGames Contest Participants are not required to make any purchases to participate in the #BigBoldGames Contest. By participating, the #BigBoldGames Contest Participant is deemed to provide his/her unconditional consent for use of his/her personal data by AJIO or any of its group companies for the purposes of future promotion/marketing.

13. AJIO reserves the right to modify the terms of the #BigBoldGames Contest, or discontinue or withdraw the #BigBoldGames Contest at any time without assigning any reasons, and without any prior intimation, at its sole discretion.

14. The decision of AJIO in all matters relating to the #BigBoldGames Contest is final and binding on the #BigBoldGames Contest Participants.

15. The #BigBoldGames Contest Participants must comply with all rules and guidelines of Facebook (available at https://www.facebook.com/), Instagram (available at https://www.instagram.com/ ) and Twitter (available at https://twitter.com/home) while participating in the #BigBoldGames Contest.

16. Employees, officers, directors of AJIO, and their immediate family members, advertising and promotion agencies, legal and financial advisors, subsidiaries and affiliate companies of AJIO, and all other companies associated with this #BigBoldGames Contest shall not be eligible to participate in the #BigBoldGames Contest. For purposes of this #BigBoldGames Contest, "immediate family members" shall mean parents, spouses, children, siblings, in-laws and grandparents.

17. If for any reason, the administration, security, fairness, integrity or proper conduct of this #BigBoldGames Contest is affected by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures, rules and regulations of a social media platform or any cause beyond the control of AJIO, the #BigBoldGames Contest will be cancelled, modified, suspended, or any affected entry may be invalidated by AJIO, at its sole discretion.

18. AJIO may, in its sole discretion, disqualify any submissions, and prohibit any person from further participation in this #BigBoldGames Contest in the event that a person tampers with, or benefits from any tampering with the submission process or with the operation of this #BigBoldGames Contest or acts in violation of the Terms and Conditions of the #BigBoldGames Contest, or acts in a disruptive manner, or with the intent to defame, abuse, threaten or harass any other person, or for any other purpose which, in their assessment, hampers or disturbs the conduct of this #BigBoldGames Contest.

19. AJIO will not enter into any correspondence, including email, SMS with any #BigBoldGames Contest Participant who are not #BigBoldGames Contest Winners.

20. All #BigBoldGames Contest Participants accept the conditions stated in these Terms and Conditions of the #BigBoldGames Contest, agree to be bound by the decisions of AJIO, warrant that they are eligible to participate in this #BigBoldGames Contest and release AJIO from and against all claims and damages arising in connection with their participation and/or entry and/or selection of #BigBoldGames Contest Winners.

21. Any attempt to deliberately damage; or undermine the legitimate operation of the #BigBoldGames Contest is a legal violation and, should such an attempt be made, AJIO reserves the right to seek damages or other remedies from any such person(s) responsible for any such attempt to the fullest extent as permitted by law.

22. #BigBoldGames Contest Participants agree to indemnify and hold harmless AJIO and its affiliates, and each of its and their officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all claims, losses, damages or liability that may be asserted against or incurred by any of them at any time, in connection with entry, or participation or use of the #BigBoldGames Contest, or by respective #BigBoldGames Contest Participant’s breach of any agreement or warranty associated with the #BigBoldGames Contest.

23. This #BigBoldGames Contest is governed by Indian laws.

24. AJIO and its related companies and agencies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this #BigBoldGames Contest or the acceptance or use of the AJIO vouchers. It is clarified that the AJIO vouchers shall be accepted by the #BigBoldGames Contest Winner in the form and manner provided by AJIO, and AJIO shall not be liable for any loss or damage related thereto.

25. Participation in this #BigBoldGames Contest is at the sole discretion of the #BigBoldGames Contest Participant. Should a #BigBoldGames Contest Participant not wish to continue to participate in this #BigBoldGames Contest pursuant to the prevailing Terms and Conditions of the #BigBoldGames Contest as amended or interpreted, he/she may terminate participation in this #BigBoldGames Contest upon written notice to AJIO.

26. AJIO shall not be liable for any failure to comply with its obligations caused by weather conditions, fire, flood, strike, epidemic, pandemic, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God, restriction on usage of any social media platform, systemic electrical, telecommunications, network or other utility failures or any other circumstances amounting to Force Majeure.

27. Neither AJIO nor any of its respective parent company, subsidiaries, affiliates and each of their respective officers, directors, shareholders, agents and employees, nor any agencies are responsible for incorrect or inaccurate entry of information, human error, technical malfunction, lost/delayed data transmission, lost/delayed/misdirected mail, omission, interruption, deletion, defect, line failure of any telephone or other network, computer equipment, software or any combination thereof, or for late, lost, damaged, misdirected, incorrect or incomplete entry.

28. The use of any automated launching or entry software or any other mechanical or electronic means that permits the #BigBoldGames Contest Participant to automatically enter in the #BigBoldGames Contest repeatedly is prohibited.

29. The decision of AJIO as to the interpretation of any Clause under these Terms and Conditions of the #BigBoldGames Contest shall be final and binding on the #BigBoldGames Contest Participant.

30. If the #BigBoldGames Contest Participant use or access the #BigBoldGames Contest from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms and Conditions of the #BigBoldGames Contest do not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized or to any person to whom it is unlawful to promote or solicit.

31. The acceptance of the Terms and Conditions of the #BigBoldGames Contest shall be deemed to have been given at Mumbai, Maharashtra, India and the courts in Mumbai alone shall have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these Terms and Conditions of #BigBoldGames Contest or any rights, duties, obligations or liabilities arising there under to the exclusion of all other courts in India.

32. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

b) Loyalty Rewardz

1. Offer: Acceptance of Loyalty reward points on Ajio online website (i.e.Loylty Rewardz points of Credit Card and Debit Cards) at www.ajio.com(“Ajio”).

2. This Offer is run and managed by Loyalty Rewardz Management Private Limited (“Loyalty”).

3. Offer is applicable only for valid unexpired Loyalty rewards points received under debit card/credit Card, issued by various banks to the customer as per the terms and conditions of the customer’s respective Banks.

4. Customer can make use of their Loyalty rewardz points for purchasing various products from Ajio website online.

5. Customer purchasing from Ajio by way of redeeming the Loyalty rewards points are required to select on redeeming the value under Loyalty points before making the final payment. Balance amount, if any for the purchase of product post redemption to be paid by the customer over and above the redemption value.

6. Loyalty rewardz Points earned by the Customer cannot be encashed from Ajio. Customer shall also earn additional two points on each purchase value of Rs. 100/- through the Credit / Debit card from Ajio through Loylty Rewardz under the customer Credit/debit cards rewards point as per the terms and conditions of Loyalty and more particularly mentioned under www.maxgetmore.com.

7. Participation to this offer is purely voluntary.

8. No communications about the offer will be entertained by Ajio, all communications pertaining to the offer shall be provided by Loylty to its customers.

9. Terms and Conditions of Banks and Loyalty will be applicable on Loylty Rewardz Points and its redemption.

10. Terms and conditions of Loylty are available at www.maxgetmore.com .

11. Ajio do not assume any liability whatsoever arising out of this Offer. Maximum Liability of Ajio is limited to the value of the points redeemed by the customer under the offer.

12. All disputes are subject to the laws of India and Courts at Mumbai only shall have exclusive jurisdiction.

EXPIRED OFFERS:

1st Jan 2018 to till 31st Mar 2021 Offers

6. Grievance Redressal

Any grievances relating to the AJIO Promotions Policy may be directed by you to the grievance officer of AJIO who can be contacted at grievance.officer@ajio.com.