Promotions Terms & Conditions

With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best.

What’s foremost to note is that the maximum amount you could get off on your choice of product depends on the site discount threshold or coupon threshold, which in turn could vary from 41% to 60% or higher or lower. For example, a product on 50% discount – after applying an extra 30% discount may result in total product discount of 60% only.

If you are buying more than one product, the benefit of the coupon discount would collectively apply on all your products, albeit taking into account the individual pricing of each product. You could refer to your purchase invoice to know all the details around the final pricing.

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have got your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you. Happy shopping!

1. About AJIO

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO") is a retail company which offers various retail solutions through its website www.ajio.com and its mobile and tablet applications (“Platforms”) including online lifestyle, fashion and electronics solutions, which inter alia facilitates the sale and purchase of electronics, and lifestyle and fashion merchandise ("Products") by users of the Platforms ("Users").

2. What is this AJIO Promotions Policy?

2.1. AJIO from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This AJIO Promotions Policy (“AJIO Promotions Policy”), together with the terms and conditionsthe privacy policythe fee and payments policy, and the delivery policy sets out AJIO’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Platforms from time to time (“Promotions”). In addition to this AJIO Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under AJIO’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this AJIO Promotions Policy. If you do not agree to the terms contained in this AJIO Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Platforms. The terms contained in this AJIO Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the AJIO Promotions Policy and any other policies of AJIO, the AJIO Promotions Policy shall prevail.

3. General Terms of Promotions

3.1. AJIO may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by AJIO as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. AJIO reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out AJIO’s terms and conditions governing all of its Promotions, AJIO may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. AJIO may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. AJIO may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, AJIO may withdraw all, or a part of its Promotions from the Platforms.

3.4. During the term of the Promotions, AJIO may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and AJIO shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by AJIO for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of AJIO, and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, AJIO will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of AJIO.

3.7. From time to time, AJIO will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, AJIO will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at AJIO’s sole discretion.

3.9. If AJIO partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.10. AJIO reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. AJIO shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any time without assigning any reasons, and without any prior intimation to the Users.

3.12. Cancellation of Products: Subject to paragraph 3.2 of AJIO’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by AJIO, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13. Return of Products: Subject to paragraph 3 of AJIO’s return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by AJIO, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.14. As a part of the Promotions, AJIO offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of AJIO and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.15. Promotions may be combined only at the sole discretion of AJIO. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, AJIO reserves the sole right to extend or terminate the Promotions.

3.16. If the performance of AJIO in respect of any of the promotions is prevented or delayed due to circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of AJIO, AJIO shall not be liable for the consequences of such non-performance.

3.17. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless AJIO, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

4. Terms of Specific Promotions

a) First Purchase Offer

1. The First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“First Purchase Offer”).

2. The First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the First Purchase Offer is revoked by AJIO (“Term of First Purchase Offer”).

3. The First Purchase Offer is applicable on selected Products sold on the Platforms.

4. Users may avail the benefit of the First Purchase Offer only once.

5. The Coupon Discount offered under the First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

6. AJIO reserves the right to modify the terms of the First Purchase Offer, or discontinue the First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.

b) Ajio Wallet Offer

1. AJIO Points Based Registration Program

AJIO Points based registration program is a promotion that AJIO.com runs for its users. As a part of this program, when a user registers on AJIO.com, we will credit up to 500 AJIO Points into the user’s account.

FAQs

1. What part of the order Value can the customer pay using AJIO Points?

The customer can pay his entire order value using AJIO Points excluding taxes and shipping charges. These points are 100% redeemable for Order Value above INR 500.

Example: If the order value is ₹699, out of which the item cost excluding taxes is ₹500, taxes are ₹50 and shipping charges are ₹149 and if the customer has 500 AJIO Points in his account, then the customer needs to pay only ₹199 through other payment options.

2. Can I pay part of my order using AJIO Wallet?

Yes. AJIO Wallet is just another Payment mode.

3. How long are these points valid?

These points are valid for 7 days from the time of registration post which these points will appear in expired state in the user’s ledger and they cannot be redeemed.

4. What happens when the user Cancels or Returns?

When the user cancels or returns the product, the points get re-credited to the user’s AJIO Wallet in active or expired state depending on the original expiry duration of the points while they were credited to the user’s account.

Example: If the points were credited on 1st July and if the expiry was on 7th July and if the user cancels the order on 8th July, then the points will be shown in user’s wallet as expired. Similar rule applies to returns. Note that for returns, the points get credited back to the wallet when the return request is processed and not when the return request is created.

5. Where can I view My AJIO Wallet details?

You can view your AJIO Wallet under the My Accounts section.

c) HSBC Bank Offer

This Instant Discount Offer (defined below) is a promotional offer administered by HSBC (“HSBC”) in partnership with Reliance Retail Limited (“AJIO”) on www.Ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”), for the sale of specified products displayed on AJIO Platform (“Specified Products”).

PERIOD:

The Instant Discount Offer will commence at [00:00:00 AM] on 20th April, 2021, and continue until [23:59:59] on 29th June, 2021, or such other date on which the Instant Discount Offer is revoked by AJIO or HSBC (“Offer Term”)

OFFER:

AJIO customers (“Users”) will be eligible to avail the Instant Discount Offer only if:

a. Users make payment for purchase of the Specified Products using select HSBC credit card, as may be determined by HSBC; and

b. The total value of a single order for purchase of Specified Products on the AJIO Platform is equal to or greater than Rs. 3000, after taking into account all applicable discounts.

Upon purchasing Specified Products in accordance with the above paragraphs, eligible Users will receive an instant discount of flat 10% with a maximum discount of amount Rs. 500 (“Instant Discount Offer”).

TERMS AND CONDITIONS

  1. The Instant Discount Offer will be live every Tuesday during the Offer Term
  2. Users can avail this Instant Discount Offer once per month during the Offer Term
  3. The Instant Discount Offer cannot be combined with any other promotion offered by AJIO or HSBC.
  4. The maximum discount offered under the Instant Discount Offer shall be Rs. 500
  5. All products returned by Users under the Instant Discount Offer shall be entertained as per AJIO’s prevailing product return policy.
  6. If Users have any issues with availing the Instant Discount Offer, Users may contact HSBC at hsbc.co.in, and AJIO at https://www.ajio.com/selfcare.
  7. AJIO and/or HSBC reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Instant Discount Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice to the Users
  8. The Instant Discount Offer shall also be subject to such additional terms and conditions as AJIO and/or HSBC may notify from time to time.
  9. Participation in this Instant Discount Offer is purely voluntary.
  10. AJIO does not assume any liability whatsoever arising out of this Instant Discount Offer. Maximum liability of AJIO is limited only to the value of the minimum billing amount of the Instant Discount Offer.
  11. Instant Discount Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined by AJIO or HSBC only.
  12. AJIO (including employees and directors) would not be liable or held responsible for any inactivated HSBC Credit Card; any lack or lapse in any communication on account of failure or delay by any of the Internet, telecom, SMS and emails service providers.
  13. All disputes are subject to the laws of India and Courts at Mumbai shall have exclusive jurisdiction.

d) Terms & Conditions for Akshaya Tritiya Cashback Event

Please read these Terms and Conditions (“T&Cs”) applicable on the Akshaya Tritiya cashback offer (“Event”) being organised by Reliance Retail Limited (“AJIO”) on www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively known as AJIO Platform (“AJIO Platform”). AJIO customer (“Participant”) agrees that, by participating in this Event will be bound by these T&Cs and acknowledges that Participant shall satisfy all the Event eligibility requirements as provided herein below.

Time period:

1. This Event will go live on 1st May 2021 (“Event Start Date”) and will end on 15th May 2021 (“Event End Date”) at 23:59 hrs (together“Term”)

2. AJIO has complete right to end the Event at any point of time before the Event End Date without giving a prior notice/ notification.

Eligibility:

1. This Event is open to all individual legal residents of the Republic of India aged 18 or above on the Event Start Date.

2. Each Participant should have a valid phone number and e-mail address.

3. Participation in this Event is purely voluntary.

4. Minimum transaction amount should be INR 2999 or above

5. This Event may not be availed in the state of Tamil Nadu and jurisdictions which impose restrictions on schemes of this nature. Residents of Tamil Nadu and other relevant states should not participate in this Event in view of the restrictions of the Tamil Nadu Prize Scheme (Prohibition) Act, 1979 and other applicable laws.

Cashback:

1. During the Term, the Participant shall be entitled to receive cashback of 5% (“Cashback”) on the total transaction value on the purchase of gold, silver coins and gold and diamond jewellery on the AJIO Platform.

2. The Cashback will be in the form of AJIO points (as defined on AJIO Platform) which will be credited to the AJIO Wallet 30 days after product is delivered successfully.

3. The AJIO Points are 100% redeemable on AJIO for a period of 6 months.

4. Cashback shall be capped to a maximum of INR 1750 per transaction

5. Only transactions above INR 2999 will be eligible for the Cashback.

6. The Cashback will be reversed in the event of cancellation or return of the order.

7. This Event cannot be combined with any other promotion that is live on AJIO Platform

8. If there are any questions please contact https://www.ajio.com/selfcare

Other conditions:

1. All decisions by AJIO on matters related hereto shall be final and binding on the Participants.

2. In cases of fraudulent/suspicious transactions, AJIO reserves the right to revoke the Event or the Cashbacks granted at any time.

3. AJIO reserves the right to amend/change/modify, withdraw, and discontinue, temporarily or permanently, this Event and/or these terms and conditions from time to time, in its sole discretion without prior notice.

4. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

5. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Event including any loss incurred as a result of any delay and/or failure to perform any obligation to the Participant that is caused by:

o technical problems of any kind which may limit or prevent any person's participation in this Event;

o any loss or damage arising from or in connection with the allocation or enjoyment of AJIO Points;

o any other events beyond AJIO's control including technical glitches that may cause the Event to be disrupted or corrupted or may lead to loss of, or damage to the Participant.

6. Participant agrees that, these terms and conditions shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Event.

e) Terms and Conditions of ICICI Bank Offer

1. Term of the Offer shall be from 12th May, 2021 to 31st May, 2021 both days inclusive.

2. ICICI Bank Cardholder has to transact for minimum purchase value of ₹10,000 to qualify for Cashback program.

3. Maximum cashback of ₹4000/- per card during the offer period for all eligible brands.

4. Offer will be applicable on ICICI Bank Credit only.

5. Cashback will be posted to all qualifying transactions within 90 days once the offer period ends.

6. This offer can be redeemed only once per card per eligible brand for purchase made on AJIO LUXE.

7. The Cardholder must transact for a minimum value of ₹10,000 to be eligible for the offer.

8. This offer cannot be clubbed with any other offer.

9. The offer will be valid during the promotion period only which will be at the sole discretion of eligible brands and ICICI Bank.

10. AJIO LUXE and ICICI Bank have the right to change or discontinue the offer at any time during the promotion period.

11. The decision of AJIO LUXE and ICICI Bank will be final and binding and any correspondence in this regard will not be entertained.

f) Terms and Conditions of AJIO SPIN THE WHEEL Contest

1. The AJIO SPIN THE WHEEL Contest is a promotional digital contest wherein participants will have the opportunity to win AJIO vouchers of various denominations [except for Tamil Nadu and Puducherry]. This contest is run by Reliance Retail Limited (AJIO Division) (“AJIO”).

2. The AJIO SPIN THE WHEEL Contest will commence on 4th March 2021 and will continue till 10th March 2021, or such other date and time as may be decided by AJIO at its sole discretion (“Term of the AJIO SPIN THE WHEEL Contest”).

3. The AJIO SPIN THE WHEEL Contest is open to persons above the age of 18 years only, and residing within India (“AJIO SPIN THE WHEEL Contest Participants”).

4. The AJIO SPIN THE WHEEL contest is open only to once per day, per registered user.

5. In order to participate in the AJIO SPIN THE WHEEL Contest the Contest Participants must, during the Term of the AJIO SPIN THE WHEEL Contest:

(a) Be a registered user on AJIO.com

(b) Navigate to the spin the wheel page and click on “spin”

(c) Each slice of the wheel will contain 1(one) prize and such slice will fall either in a “AJIO voucher” or “AJIO points” category.

(d) The prize under the voucher may be redeemed under the existing promotional conditions of the AJIO vouchers (https://www.ajio.com/ajio-own-sale-policy)

(e) The prize won under the AJIO points will be intimated to the user through the preferred communication mode either by mail or SMS and the user may be claimed subject to the below conditions.

1. The AJIO points should be redeemed before 11:59 PM, 9th March 2021.

2. The users can use the AJIO points during check out to avail a discount based on the amount won.

3. Any unutilized AJIO points will be revoked by AJIO by 9th March 2021.

4. AJIO reserves the right to cancel the orders placed by Eligible Users if the transaction is found to be of fraudulent nature or due to any system error.

5. The AJIO points is non-transferable, non-negotiable and non-encashable.

6. All orders for Specified Products placed pursuant to the AJIO points are subject to availability at the time of purchase.

7. AJIO reserves the right to modify the terms of the AJIO points, or discontinue the AJIO points at any time without assigning any reasons, and without any prior intimation to Users.

8. In case of any questions regarding the AJIO points won on AJIO Spin the Wheel, Users may contact AJIO at customercare@ajio.com

6. No AJIO SPIN THE WHEEL Contest winner can transfer or assign his AJIO vouchers or AJIO points prizes to a third person.

7. The decision of AJIO in all matters relating to the AJIO SPIN THE WHEEL Contest is final and binding on the AJIO SPIN THE WHEEL Contest Participants.

8. Employees, officers, directors of AJIO, and their immediate family members, advertising and promotion agencies, legal and financial advisors, subsidiaries and affiliate companies of AJIO, and all other companies associated with this AJIO SPIN THE WHEEL Contest shall not be eligible to participate in the AJIO SPIN THE WHEEL Contest. For purposes of this AJIO SPIN THE WHEEL Contest, "immediate family members" shall mean parents, spouses, children, siblings, in-laws and grandparents.

9. If for any reason, the administration, security, fairness, integrity or proper conduct of this AJIO SPIN THE WHEEL Contest is affected by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures, rules and regulations of a social media platform or any cause beyond the control of AJIO, the AJIO SPIN THE WHEEL Contest will be cancelled, modified, suspended, or any affected entry may be invalidated by AJIO, at its sole discretion.

10. AJIO may, in its sole discretion, disqualify any submissions, and prohibit any person from further participation in this AJIO SPIN THE WHEEL Contest in the event that a person tampers with, or benefits from any tampering or system error with the submission process or with the operation of this AJIO SPIN THE WHEEL Contest or acts in violation of the Terms and Conditions of the AJIO SPIN THE WHEEL Contest, or acts in a disruptive manner, or with the intent to defame, abuse, threaten or harass any other person, or for any other purpose which, in their assessment, hampers or disturbs the conduct of this # AJIO SPIN THE WHEEL Contest.

11. AJIO will not enter into any correspondence, including email, SMS with any AJIO SPIN THE WHEEL Contest Participant who are not AJIO SPIN THE WHEEL Contest Winners.

12. All AJIO SPIN THE WHEEL Contest Participants accept the conditions stated in these Terms and Conditions of the AJIO SPIN THE WHEEL Contest, agree to be bound by the decisions of AJIO, warrant that they are eligible to participate in this AJIO SPIN THE WHEEL Contest and release AJIO from and against all claims and damages arising in connection with their participation and/or entry and/or selection of AJIO SPIN THE WHEEL Contest Winners.

13. Any attempt to deliberately damage; or undermine the legitimate operation of the AJIO SPIN THE WHEEL Contest is a legal violation and, should such an attempt be made, AJIO reserves the right to seek damages or other remedies from any such person(s) responsible for any such attempt to the fullest extent as permitted by law.

14. AJIO SPIN THE WHEEL Contest Participants agree to indemnify and hold harmless AJIO and its affiliates, and each of its and their officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all claims, losses, damages or liability that may be asserted against or incurred by any of them at any time, in connection with entry, or participation or use of the AJIO SPIN THE WHEEL Contest, or by respective AJIO SPIN THE WHEEL Contest Participant’s breach of any agreement or warranty associated with the AJIO SPIN THE WHEEL Contest.

15. This AJIO SPIN THE WHEEL Contest is governed by Indian law and is subject to all applicable laws.

16. AJIO and its related companies and agencies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this AJIO SPIN THE WHEEL Contest or the acceptance or use of the AJIO vouchers. It is clarified that the AJIO vouchers shall be accepted by the AJIO SPIN THE WHEEL Contest Winner in the form and manner provided by AJIO, and AJIO shall not be liable for any loss or damage related thereto.

17. Participation in this AJIO SPIN THE WHEEL Contest is at the sole discretion of the AJIO SPIN THE WHEEL Contest Participant. Should a AJIO SPIN THE WHEEL Contest Participant not wish to continue to participate in this AJIO SPIN THE WHEEL Contest pursuant to the prevailing Terms and Conditions of the AJIO SPIN THE WHEEL Contest as amended or interpreted, he/she may terminate participation in this AJIO SPIN THE WHEEL Contest upon written notice to AJIO.

18. AJIO shall not be liable for any failure to comply with its obligations caused by weather conditions, fire, flood, strike, epidemic, pandemic, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God, restriction on usage of any social media platform, systemic electrical, telecommunications, network or other utility failures or any other circumstances amounting to Force Majeure.

19. Neither AJIO nor any of its respective parent company, subsidiaries, affiliates and each of their respective officers, directors, shareholders, agents and employees, nor any agencies are responsible for incorrect or inaccurate entry of information, human error, technical malfunction, lost/delayed data transmission, lost/delayed/misdirected mail, omission, interruption, deletion, defect, line failure of any telephone or other network, computer equipment, software or any combination thereof, or for late, lost, damaged, misdirected, incorrect or incomplete entry.

20. The use of any automated launching or entry software or any other mechanical or electronic means that permits the AJIO SPIN THE WHEEL Contest Participant to automatically enter in the AJIO SPIN THE WHEEL Contest repeatedly is prohibited.

21. The decision of AJIO as to the interpretation of any Clause under these Terms and Conditions of the AJIO SPIN THE WHEEL Contest shall be final and binding on the AJIO SPIN THE WHEEL Contest Participant.

22. If the AJIO SPIN THE WHEEL Contest Participant use or access the AJIO SPIN THE WHEEL Contest from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms and Conditions of the AJIO SPIN THE WHEEL Contest do not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized or to any person to whom it is unlawful to promote or solicit.

23. The acceptance of the Terms and Conditions of the AJIO SPIN THE WHEEL Contest shall be deemed to have been given at Mumbai, Maharashtra, India and the courts in Mumbai alone shall have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these Terms and Conditions of AJIO SPIN THE WHEEL Contest or any rights, duties, obligations or liabilities arising there under to the exclusion of all other courts in India.

24. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

g) Terms & Conditions for #WantItGetIt – Game Gratification (“Contest”)

Please read these Terms and Conditions (“T&Cs”) before entering this Contest being organised by Reliance Retail Limited (“AJIO”). Participant (“Participant”) agrees that, by participating in this Contest, Participant will be bound by these T&Cs and acknowledges that Participant shall satisfy all the Contest eligibility requirements as provided herein below.

Time period:

1. This Contest will go live on 18th March 2021, 00:00 hrs and will close on 22nd March 2021 at 23:00 hrs.

2. No response received after the above mentioned deadline of 23:00 hrs on the Contest End Date will be considered valid.

Eligibility:

1. This Contest is open to all individual legal residents of the Republic of India aged 18 or above on the Contest Start Date. Participant should have a valid phone number and e-mail address.

2. Participation in this Contest is purely voluntary

3. No purchase is necessary for participating in this Contest and it is open to all the residents of India.

4. AJIO shall not charge any amount for participation in this Contest

5. This Contest is not available in the state of Tamil Nadu in view of the provisions of the Tamil Nadu Prize Scheme (Prohibition) Act, 1979.

Prizes:

The Participant partaking in this Contest shall win AJIO vouchers which shall include unique coupon code redeemable only during Big Birthday Bash that will go live on the Contest Start Date and ends on Contest End date at 23:00 hrs.

1. Every Participant who collects up to 20 logos shall get Flat 200 rupees off on 999 rupees and above with each logo worth 5 points.

2. Every Participant who collects more than 20 logos (100+ points) shall get Flat 250 rupees off on 999 rupees and above

The above coupon codes will be applicable only on selective merchandise at the sole discretion of AJIO.

Coupon Code Redemption:

1. The coupon codes can exclusively be redeemed on www.AJIO.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”)This coupon code expires on 22nd March 2021 at 23:00 hrs both on AJIO Website and AJIO Mobile Application.

2. Participant will need to create an account/register on the AJIO Website and AJIO Mobile App to redeem the coupon.

3. This coupon is unique to the Participant and can be used by a Participant only once under a single transaction on the AJIO Website or AJIO mobile app.

4. No cash refund, in part or full, against this coupon code will be provided to the Participant.

5. The discount needs to be availed in a single transaction.

6. AJIO DOES NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE COUPON CODES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A COUPON CODE IS NON-FUNCTIONAL, NO NEW COUPON CODE WILL BE ISSUED IN CASE THE PROBLEM CANNOT BE RESOLVED BY AJIO.

Other conditions:

1. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by AJIO.

2. AJIO reserves the right to amend/change/modify, withdraw, and discontinue, temporarily or permanently, this Contest and/or these terms and conditions from time to time, in its sole discretion and without prior notice to the Participant.

3. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

4. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Contest including any loss incurred as a result of any delay and/or failure to perform any obligation to the winner or other Participants that is caused by:

o technical problems of any kind which may limit or prevent any person's participation in this Contest;

o any loss or damage arising from or in connection with the allocation or enjoyment of a coupon code;

o any act or omission of any third party, particularly any third party involved in the provision of services relevant to this Contest particularly redemption of coupon code; or

o any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the winner or to the coupon code.

5. Participant agrees that, these terms and conditions shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Contest.

h) Terms & Conditions for AJIO Birthday Sale Top Shopper Contest (“Contest”)

Please read these Terms and Conditions (“T&Cs”) before entering this Contest being organised by Reliance Retail Limited (“AJIO”) on www.AJIO.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”). Participant (“Participant”) agrees that, by participating in this Contest, Participant will be bound by these T&Cs and acknowledges that Participant shall satisfy all the Contest eligibility requirements as provided herein below.

Time period:

1. This Contest will go live on 18th March 2021 (“Contest Start Date”) and will end on 22nd March 2021 (“Contest End Date”) at 23:59 hrs (together “Contest Period”)

2. Any purchases made before or after the Contest Period will not be considered while deciding the winners of this Contest

Eligibility:

1. This Contest is open to all individual legal residents of the Republic of India aged 18 or above on the Contest Start Date.

2. Each Participant should have a valid phone number and e-mail address.

3. Participation in this Contest is purely voluntary.

4. For participating in this contest, a customer (“Ajio Customer”) must place maximum orders of the highest value of purchases made either on AJIO Website and/or on AJIO Mobile App during the Contest Period and the purchases should not have been returned until April 22, 2021 or be cancelled after placing the orders (“Purchase Return Window”).

5. AJIO shall not charge any amount for participation in this Contest.

6. This Contest is not available in the state of Tamil Nadu in view of the provisions of the Tamil Nadu Prize Scheme (Prohibition) Act, 1979.

Prizes:

1. Top five AJIO Customers who have placed orders of the highest value during the Contest Period and who have not returned or cancelled any of the products within the Purchase Return Window (“Contest Winners”) will each be eligible for INR 10,000 (ten thousand Indian Rupees) worth AJIO points (“AJIO Points”) which will be made available to the AJIO Customer in their AJIO wallet.

2. Contest Winners will be announced on April 23, 2021.

3. The AJIO Points won may be fully redeemable on selective merchandise at the sole discretion of AJIO on AJIO Website or on AJIO Mobile App.

AJIO Points Redemption:

1. AJIO Points can be exclusively redeemed on the AJIO Website and/or on AJIO Mobile App.

2. AJIO Points may be redeemed by the Contest Winners until 23:59 hrs on July 31, 2021 on AJIO Website and AJIO Mobile Application.

3. Participant will need to create an account/register on the AJIO Website and AJIO Mobile App to redeem the coupon.

4. Please refer to AJIO wallet terms and conditions for terms relating to AJIO wallet.

5. This offer cannot be clubbed with any other existing offers of AJIO.

Other conditions:

1. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by AJIO.

2. AJIO reserves the right to amend/change/modify, withdraw, and discontinue, temporarily or permanently, this Contest and/or these terms and conditions from time to time, in its sole discretion and without prior notice to the Participant.

3. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

4. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Contest including any loss incurred as a result of any delay and/or failure to perform any obligation to the winner or other Participants that is caused by:

o technical problems of any kind which may limit or prevent any person's participation in this Contest;

o any loss or damage arising from or in connection with the allocation or enjoyment of AJIO Points;

o any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the winner.

5. Participant agrees that, these terms and conditions shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Contest.

i) ‘INVITE YOUR FRIENDS TO AJIO’ PROGRAM TERMS AND CONDITIONS

This ‘Invite your Friends to AJIO’ Program (“AJIO Referral Program”) being organized by Reliance Retail Limited (“Reliance”) offers the opportunity to earn rewards by referring individuals to sign up and make purchases on www.ajio.com (“AJIO Website”) and/or AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”) using a unique AJIO referral code (“Referral Code”) provided to registered users of AJIO Platform (“AJIO User”).

These terms apply to the AJIO User’s participation in the AJIO Referral Program. By participating in this, AJIO Users agree to use the AJIO Referral Program as outlined herein, and consistent with any other terms that maybe applied to the AJIO Referral Program from time to time by Reliance.

ELIGIBILITY

1. The referrer (AJIO User who refers a new user) must be a registered user on AJIO Platform (“Referrer”)

2. The referee (person who is referred by AJIO User) should not be an existing registered user on AJIO Platform (“Referee”)

3. The phone number and email address used by Referee to register on AJIO Platform using the Referral Code of the Referrer, should not have been used to log into AJIO Platform any time before.

4. The phone number provided for receiving the OTP should not have been used to receive OTP for the AJIO Referral Program any time before.

PROGRAM DETAILS

1. Referrer receives a Referral Code that can be shared with the Referrer’s friends or contacts via email or social media;

2. To participate, the Referee has to create an account with a valid phone number and email address on either one of Ajio Platform;

3. The Referee shall receive non-transferable AJIO points (as defined on the AJIO Website ) worth Rs.100 in Referee’s AJIO Wallet (as defined on the AJIO Website) instantly upon successful sign up;

4. In order for the Referrer to receive the referral reward, the Referee must successfully place an order on AJIO Platform within the timeline specified by Reliance from time to time;

5. Once a Referee successfully places an order and the return window of 30 days is closed, the Referrer receives non-transferable AJIO points worth Rs.100 into Referrer’s AJIO Wallet for the referral;

6. The value of each AJIO point is Rs.1 that is redeemable for purchase of products only on AJIO Platform and this is subject to change any time at the sole discretion of Reliance.

7. In case of cancellation/no delivery/refusal to accept the order or return or exchange of the order by the Referee, there will be no credit of AJIO points to Referrer’s AJIO Wallet;

8. Only a maximum of 1500 AJIO points per month shall be deposited into Referrer’s AJIO Wallet as referral reward for the referral made in the previous month.

USE OF CREDIT

1. Both Referrer and the Referee will receive the rewards of the AJIO Referral Program in the form of non-transferrable AJIO points credited to AJIO Wallet

2. AJIO points cannot be redeemed for actual cash and shall not be transferable to a different AJIO User and/or to anyone’s bank account.

3. AJIO points given to the Referrer and/or Referee is at the sole discretion of Reliance and can change anytime without notice.

4. Reliance has the sole discretion to decide the expiry period of AJIO points received by the Referrer and/or Referee

OTHER TERMS

1. Referrer can send unlimited invitations using his/her Referral Code under this AJIO Referral Program;

2. Referral Codes are generated once per AJIO User and are valid for the life time of the AJIO User;

3. Reliance can decide to stop the AJIO Referral Program at any time;

4. Reliance reserves the right, at its discretion to change, modify, add, delete or remove any portions of the AJIO Referral Program Terms and Conditions, at any time without any prior written notice. The decision of Reliance in this regard shall be final and binding on all AJIO Users;

5. Reliance, at any time, at its discretion, can add more benefits (or) add a redemption limit to AJIO points at any time;

6. If either Referrer or Referee tries to do or has done any fraudulent activity to incur financial loss to Reliance or takes undue financial advantage by publishing the Referral Code with unapproved (by Reliance) promotional message on any other platform, will lead to no remittance of AJIO points to both the Referrer and Referee and if already remitted into AJIO accounts of the referrer and/or referee, AJIO at its sole discretion can remove any such AJIO points already remitted, at any time.

7. The AJIO User shall not be bound in any way to participate in this Program. Any participation is voluntary in nature.

8. If there are any issues, please contact https://www.ajio.com/selfcare

APPLICABLE LAW

This AJIO Referral Program Terms and Conditions shall be governed by and construed in accordance with the laws of India and courts in Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this AJIO Referral Program.

j) Bank Offers

1. AXIS Bank Offer

2. HDFC Bank Offer

3. Bank Of Baroda Offer

4. Standard Chartered Bank Offer

5. State Bank Of India Bank Offer

i) Wallet Offers

1. Paytm Offer

2. Mobikwik Offer

5. Miscellaneous Promotions

a) Terms and Conditions of #BigBoldGames Contest

1. The #BigBoldGames Contest is a promotional contest wherein participants will have the opportunity to win AJIO vouchers worth Rs. 1000 each (“#BigBoldGames Contest”) [except for Tamil Nadu and Puducherry]. This contest is run by Reliance Retail Limited (AJIO Division) (“AJIO”).

2. The #BigBoldGames Contest will commence on 1st March 2021 or such other date and time as may be decided by AJIO at its sole discretion (“Term of the #BigBoldGames Contest”).

3. The #BigBoldGames Contest is open to persons above the age of 18 years only, and residing within India (“#BigBoldGames Contest Participants”).

4. In order to participate in the #BigBoldGames Contest and be eligible to become a #BigBoldGames Contest Winner, the #BigBoldGames Contest Participants must, during the Term of the #BigBoldGames Contest:

(a) Follow @AJIOLife on [Facebook,] Instagram and Twitter;

(b) Answer the questions that will be posted by AJIO during the Term of the #BigBoldGames Contest, tag @AJIOLife on Twitter and @AJIOLife on Instagram as a part of each response. #BigBoldGames Contest Participants shall also use the hashtag #BigBoldGames #BigBoldSale in all their responses; and

(c) Follow all the rules specified in @AJIOLife’s post that announces the #BigBoldGames Contest.

5. Response received after 11:00 PM on 3rd March to the #BigBoldGames Contest Participants will not be considered to be a valid response under the #BigBoldGames Contest.

6. #BigBoldGames Contest Participants may post multiple and different entries.

7. The content posted by the #BigBoldGames Contest Participant must be an original piece of work and should not infringe any rights of any third party. Any plagiarized or copied work, reproduced from the internet or elsewhere will lead to disqualification of the #BigBoldGames Contest Participant. No content posted by the #BigBoldGames Contest Participant shall contain material which is inappropriate, defamatory or obscene.

8. It is clarified that, each entry shall use the hashtag #BigBoldGames and tag @AJIOLife to be considered a valid entry. However, if the same entry is posted by a #BigBoldGames Contest Participant on Facebook, Instagram and / or Twitter, it shall be treated as one entry for the #BigBoldGames Contest.

9. AJIO shall, at its discretion, select 3 winners under the #BigBoldGames Contest, from the eligible and valid entries received by AJIO, in accordance with Clause 1.1.4 (“#BigBoldGames Contest Winners”). The #BigBoldGames Contest Winners will receive AJIO vouchers worth Rs.1000 each.

10. The #BigBoldGames Contest is a contest involving skill, and determination of the #BigBoldGames Contest Winner is not attributable to chance. No #BigBoldGames Contest winner can transfer or assign his AJIO voucher to a third person.

11. The #BigBoldGames Contest Winners will be contacted by AJIO via direct message requesting them for their name, address and contact details to dispatch the AJIO vouchers worth Rs.1000 each. The #BigBoldGames Contest Winners will be required to respond to such direct message by AJIO within 48 (forty eight) hours of receipt of the direct message from AJIO. In the event that the #BigBoldGames Contest Winner does not respond within 48 (forty eight) hours, his/her AJIO voucher will be forfeited.

12. The #BigBoldGames Contest Participants are not required to make any purchases to participate in the #BigBoldGames Contest. By participating, the #BigBoldGames Contest Participant is deemed to provide his/her unconditional consent for use of his/her personal data by AJIO or any of its group companies for the purposes of future promotion/marketing.

13. AJIO reserves the right to modify the terms of the #BigBoldGames Contest, or discontinue or withdraw the #BigBoldGames Contest at any time without assigning any reasons, and without any prior intimation, at its sole discretion.

14. The decision of AJIO in all matters relating to the #BigBoldGames Contest is final and binding on the #BigBoldGames Contest Participants.

15. The #BigBoldGames Contest Participants must comply with all rules and guidelines of Facebook (available at https://www.facebook.com/), Instagram (available at https://www.instagram.com/ ) and Twitter (available at https://twitter.com/home) while participating in the #BigBoldGames Contest.

16. Employees, officers, directors of AJIO, and their immediate family members, advertising and promotion agencies, legal and financial advisors, subsidiaries and affiliate companies of AJIO, and all other companies associated with this #BigBoldGames Contest shall not be eligible to participate in the #BigBoldGames Contest. For purposes of this #BigBoldGames Contest, "immediate family members" shall mean parents, spouses, children, siblings, in-laws and grandparents.

17. If for any reason, the administration, security, fairness, integrity or proper conduct of this #BigBoldGames Contest is affected by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures, rules and regulations of a social media platform or any cause beyond the control of AJIO, the #BigBoldGames Contest will be cancelled, modified, suspended, or any affected entry may be invalidated by AJIO, at its sole discretion.

18. AJIO may, in its sole discretion, disqualify any submissions, and prohibit any person from further participation in this #BigBoldGames Contest in the event that a person tampers with, or benefits from any tampering with the submission process or with the operation of this #BigBoldGames Contest or acts in violation of the Terms and Conditions of the #BigBoldGames Contest, or acts in a disruptive manner, or with the intent to defame, abuse, threaten or harass any other person, or for any other purpose which, in their assessment, hampers or disturbs the conduct of this #BigBoldGames Contest.

19. AJIO will not enter into any correspondence, including email, SMS with any #BigBoldGames Contest Participant who are not #BigBoldGames Contest Winners.

20. All #BigBoldGames Contest Participants accept the conditions stated in these Terms and Conditions of the #BigBoldGames Contest, agree to be bound by the decisions of AJIO, warrant that they are eligible to participate in this #BigBoldGames Contest and release AJIO from and against all claims and damages arising in connection with their participation and/or entry and/or selection of #BigBoldGames Contest Winners.

21. Any attempt to deliberately damage; or undermine the legitimate operation of the #BigBoldGames Contest is a legal violation and, should such an attempt be made, AJIO reserves the right to seek damages or other remedies from any such person(s) responsible for any such attempt to the fullest extent as permitted by law.

22. #BigBoldGames Contest Participants agree to indemnify and hold harmless AJIO and its affiliates, and each of its and their officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all claims, losses, damages or liability that may be asserted against or incurred by any of them at any time, in connection with entry, or participation or use of the #BigBoldGames Contest, or by respective #BigBoldGames Contest Participant’s breach of any agreement or warranty associated with the #BigBoldGames Contest.

23. This #BigBoldGames Contest is governed by Indian laws.

24. AJIO and its related companies and agencies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this #BigBoldGames Contest or the acceptance or use of the AJIO vouchers. It is clarified that the AJIO vouchers shall be accepted by the #BigBoldGames Contest Winner in the form and manner provided by AJIO, and AJIO shall not be liable for any loss or damage related thereto.

25. Participation in this #BigBoldGames Contest is at the sole discretion of the #BigBoldGames Contest Participant. Should a #BigBoldGames Contest Participant not wish to continue to participate in this #BigBoldGames Contest pursuant to the prevailing Terms and Conditions of the #BigBoldGames Contest as amended or interpreted, he/she may terminate participation in this #BigBoldGames Contest upon written notice to AJIO.

26. AJIO shall not be liable for any failure to comply with its obligations caused by weather conditions, fire, flood, strike, epidemic, pandemic, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God, restriction on usage of any social media platform, systemic electrical, telecommunications, network or other utility failures or any other circumstances amounting to Force Majeure.

27. Neither AJIO nor any of its respective parent company, subsidiaries, affiliates and each of their respective officers, directors, shareholders, agents and employees, nor any agencies are responsible for incorrect or inaccurate entry of information, human error, technical malfunction, lost/delayed data transmission, lost/delayed/misdirected mail, omission, interruption, deletion, defect, line failure of any telephone or other network, computer equipment, software or any combination thereof, or for late, lost, damaged, misdirected, incorrect or incomplete entry.

28. The use of any automated launching or entry software or any other mechanical or electronic means that permits the #BigBoldGames Contest Participant to automatically enter in the #BigBoldGames Contest repeatedly is prohibited.

29. The decision of AJIO as to the interpretation of any Clause under these Terms and Conditions of the #BigBoldGames Contest shall be final and binding on the #BigBoldGames Contest Participant.

30. If the #BigBoldGames Contest Participant use or access the #BigBoldGames Contest from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms and Conditions of the #BigBoldGames Contest do not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized or to any person to whom it is unlawful to promote or solicit.

31. The acceptance of the Terms and Conditions of the #BigBoldGames Contest shall be deemed to have been given at Mumbai, Maharashtra, India and the courts in Mumbai alone shall have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these Terms and Conditions of #BigBoldGames Contest or any rights, duties, obligations or liabilities arising there under to the exclusion of all other courts in India.

32. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

b) Loyalty Rewardz

1. Offer: Acceptance of Loyalty reward points on Ajio online website (i.e.Loylty Rewardz points of Credit Card and Debit Cards) at www.ajio.com(“Ajio”).

2. This Offer is run and managed by Loyalty Rewardz Management Private Limited (“Loyalty”).

3. Offer is applicable only for valid unexpired Loyalty rewards points received under debit card/credit Card, issued by various banks to the customer as per the terms and conditions of the customer’s respective Banks.

4. Customer can make use of their Loyalty rewardz points for purchasing various products from Ajio website online.

5. Customer purchasing from Ajio by way of redeeming the Loyalty rewards points are required to select on redeeming the value under Loyalty points before making the final payment. Balance amount, if any for the purchase of product post redemption to be paid by the customer over and above the redemption value.

6. Loyalty rewardz Points earned by the Customer cannot be encashed from Ajio. Customer shall also earn additional two points on each purchase value of Rs. 100/- through the Credit / Debit card from Ajio through Loylty Rewardz under the customer Credit/debit cards rewards point as per the terms and conditions of Loyalty and more particularly mentioned under www.maxgetmore.com.

7. Participation to this offer is purely voluntary.

8. No communications about the offer will be entertained by Ajio, all communications pertaining to the offer shall be provided by Loylty to its customers.

9. Terms and Conditions of Banks and Loyalty will be applicable on Loylty Rewardz Points and its redemption.

10. Terms and conditions of Loylty are available at www.maxgetmore.com .

11. Ajio do not assume any liability whatsoever arising out of this Offer. Maximum Liability of Ajio is limited to the value of the points redeemed by the customer under the offer.

12. All disputes are subject to the laws of India and Courts at Mumbai only shall have exclusive jurisdiction.

EXPIRED OFFERS:

1st Jan 2018 to till 31st Dec 2020 Offers

6. Grievance Redressal

Any grievances relating to the AJIO Promotions Policy may be directed by you to the grievance officer of AJIO who can be contacted at grievance.officer@ajio.com.