Promotions Terms & Conditions

With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best.

What’s foremost to note is that the maximum amount you could get off on your choice of product depends on the site discount threshold or coupon threshold, which in turn could vary from 55 % to 60 % or higher or lower. For example, a product on 50% discount – after applying an extra 30% discount may result in total product discount of 60% only.

If you are buying more than one product, the benefit of the coupon discount would collectively apply on all your products, albeit taking into account the individual pricing of each product. You could refer to your purchase invoice to know all the details around the final pricing.

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have got your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you. Happy shopping!

1. About AJIO

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO") is a retail company which offers various retail solutions through its website www.ajio.com and its mobile and tablet applications (“Platforms”) including online lifestyle, fashion and electronics solutions, which inter alia facilitates the sale and purchase of electronics, and lifestyle and fashion merchandise ("Products") by users of the Platforms ("Users").

2. What is this AJIO Promotions Policy?

2.1. AJIO from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This AJIO Promotions Policy (“AJIO Promotions Policy”), together with the terms and conditions, the privacy policy, the fee and payments policy, and the delivery policy sets out AJIO’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Platforms from time to time (“Promotions”). In addition to this AJIO Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under AJIO’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this AJIO Promotions Policy. If you do not agree to the terms contained in this AJIO Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Platforms. The terms contained in this AJIO Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the AJIO Promotions Policy and any other policies of AJIO, the AJIO Promotions Policy shall prevail.

3. General Terms of Promotions

3.1. AJIO may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by AJIO as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. AJIO reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out AJIO’s terms and conditions governing all of its Promotions, AJIO may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. AJIO may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. AJIO may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, AJIO may withdraw all, or a part of its Promotions from the Platforms.

3.4. During the term of the Promotions, AJIO may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and AJIO shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by AJIO for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of AJIO, and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, AJIO will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of AJIO.

3.7. From time to time, AJIO will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, AJIO will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at AJIO’s sole discretion.

3.9. Notwithstanding anything to the contrary in the AJIO Promotions Policy, a User shall at no time during the term of the Promotions, be eligible to receive Discounts on a Product which cumulatively exceed 55% of the MRP of such Product. If the User attempts to purchase any Product on the Platforms for which applicable Discounts cumulatively exceed 55% of the MRP of such Product, AJIO will automatically reduce the amount of Discounts on such Product to 55% of the MRP of such Product.

3.10. If AJIO partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.11. AJIO reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. AJIO shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.12. AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any time without assigning any reasons, and without any prior intimation to the Users.

3.13. Cancellation of Products: Subject to paragraph 3.2 of AJIO’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by AJIO, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.14. Return of Products: Subject to paragraph 3 of AJIO’s return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by AJIO, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.14.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.14.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.15. As a part of the Promotions, AJIO offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of AJIO and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.16. Promotions may be combined only at the sole discretion of AJIO. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, AJIO reserves the sole right to extend or terminate the Promotions.

3.17. If the performance of AJIO in respect of any of the promotions is prevented or delayed due to circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of AJIO, AJIO shall not be liable for the consequences of such non-performance.

3.18. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless AJIO, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

4. Terms of Specific Promotions

4.1. Jio Offer

4.1.1. The Jio Offer is a promotional offer made by AJIO in partnership with Reliance Jio Infocomm Limited (“RJIL”) for the purchase of all products (other than tech products) (“Selected Products”) from the Platforms (“Jio Offer”).

4.1.2. The Jio Offer will commence on 24 February 2017, and continue until 30 June 2017, or such other date on which the Jio Offer is revoked by AJIO (“Term of Jio Offer”).

4.1.3. During the Term of Jio Offer, Users who recharge their Jio SIM cards will receive a unique code from RJIL (“Code”). Users may use the Code on the Platforms received to avail of a discount of INR 300 for the purchase of Selected Products amounting to a minimum of INR 999 from the Platforms.

4.1.4. Users may avail the benefit of the Jio Offer only once.

4.1.5. AJIO reserves the right to modify the terms of the Jio Offer, or discontinue the Jio Offer at any time without assigning any reasons, and without any prior intimation to the Users.

4.1.6. The discount offered under the Jio Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

4.1.7. If Users have any issues with availing the Jio Offer, Users may contact AJIO at customercare@ajio.com.

4.2. JioFi Discount Offer

4.2.1. The JioFi Discount Offer is a promotional offer available to all Users who purchase the JioFi device from the Platforms (“JioFi Discount Offer”).

4.2.2. The JioFi Discount Offer will commence on 24 March 2017, and continue until 30 April 2017, or such other date on which the JioFi Discount Offer is revoked by AJIO (“Term of the JioFi Discount Offer”).

4.2.3. During the Term of the JioFi Discount Offer, Users who purchase the JioFi device from the Platforms will receive a personalized digital voucher (“Serial Voucher”), which will entitle them to a discount of INR 250 for the purchase of Products (other than the JioFi device, Chromecast and Products covered under all bundling offers, including the Buy A at B offer) from the Platforms, provided the total value of a single order for purchase of such Products on the Platforms is equal to or greater than INR 750, after taking into account all applicable Discounts.

4.2.4. Users who purchase Products under the JioFi Discount Offer shall receive their Serial Vouchers within 10 days of the delivery of the JioFi device purchased from the Platforms.

4.2.5. Each Serial Voucher shall be valid only until 30 June 2017.

4.2.6. Users may avail the benefit of the JioFi Discount Offer only once.

4.2.7. The discount under the Serial Voucher cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

4.2.8. AJIO reserves the right to modify the terms of the JioFi Discount Offer, or discontinue the JioFi Discount Offer at any time without assigning any reasons, and without any prior intimation to the Users.

4.2.9. In case of any queries regarding the JioFi Discount Offer, Users may contact AJIO at customercare@ajio.com.

4.3. Standard Chartered Mid-Season Offer

4.3.1. The Standard Chartered Mid-Season Offer is a promotional offer made by AJIO in partnership with Standard Chartered Bank (“SCB”) for the purchase of all products from the Platforms (“Standard Chartered Mid-Season Offer”).

4.3.2. The Standard Chartered Mid-Season Offer will commence on 18 May 2017, and continue until 24 May 2017, or such other date on which the Standard Chartered Mid-Season Offer is revoked by AJIO (“Term of Standard Chartered Mid-Season Offer”).

4.3.3. Users will be eligible to avail the Standard Chartered Mid-Season Offer only if:

4.3.3.1. Users make payment for purchase of the Products using their SCB credit or debit cards; and

4.3.3.2. the total value of a single order for purchase of Products on the Platforms is equal to or greater than INR 1,500, after taking into account all applicable Discounts.

4.3.4. During the Term of Standard Chartered Mid-Season Offer, eligible Users will receive a cashback of INR 200 (“SCB Mid-Season Cashback Amount”) in their SCB credit/debit card accounts within 60 days from payment being made by the User for purchase of the Products on the Platforms.

4.3.5. Users may avail the benefit of the Standard Chartered Mid-Season Offer multiple times.

4.3.6. Except as otherwise permitted on the Platforms, the Discounts forming part of the Standard Chartered Mid-Season Offer cannot be combined with any other offers, promotions or discounts offered by SCB or AJIO (other than Trade Discounts).

4.3.7. If Users who have availed the Standard Chartered Mid-Season Offer return all or part of the Products purchased by them on the Platforms such that the value of their order falls below INR 1,500, they will not be eligible to receive the SCB Mid-Season Cashback Amount.

4.3.8. In case of any returns of the Products purchased by the Users, AJIO will have the sole discretion to decide whether the SCB Mid-Season Cashback Amount must be credited to the Users, and such decision of AJIO will be final.

4.3.9. AJIO reserves the right to modify the terms of the Standard Chartered Mid-Season Offer, or discontinue the Standard Chartered Mid-Season Offer at any time without assigning any reasons, and without any prior intimation to the Users.

4.3.10. If Users have any issues with availing the Standard Chartered Mid-Season Offer, Users may contact SCB.

4.4. SCB Cashback Offer

4.4.1. The SCB Cashback Offer is a promotional offer made by AJIO in partnership with Standard Chartered Bank (“SCB”) for the purchase of all products other than electronics (“Specified Products”) on the Platforms (“SCB Cashback Offer”).

4.4.2. The SCB Cashback Offer will commence on 22 April 2017, and continue until 30 April 2017, or such other date on which the SCB Cashback Offer is revoked by AJIO (“Term of SCB Cashback Offer”).

4.4.3. Users will be eligible to avail the SCB Cashback Offer only if:

4.4.3.1. Users make payment for purchase of the Products using their SCB credit or debit cards; and

4.4.3.2. The total value of a single order for purchase of Specified Products on the Platforms is equal to or greater than INR 2,000, after taking into account all applicable Discounts.

4.4.4. During the Term of SCB Cashback Offer, Users will receive a cashback of INR 200 (“SCB Cashback Amount”) in their SCB credit/debit card accounts within 60 days from payment being made by the User for purchase of the Specified Products on the Platforms.

4.4.5. Users may avail the benefit of the SCB Cashback Offer multiple times.

4.4.6. Except as otherwise permitted on the Platforms, the Discounts forming part of the SCB Cashback Offer cannot be combined with any other offers, promotions or discounts offered by SCB or AJIO (other than Trade Discounts).

4.4.7. If Users who have availed the SCB Cashback Offer return all or part of the Products purchased by them on the Platforms such that the value of their order falls below INR 2,000, they will not be eligible to receive the SCB Cashback Amount.

4.4.8. In case of any returns of the Products purchased by the Users, AJIO will have the sole discretion to decide whether the SCB Cashback Amount must be credited to the Users, and such decision of AJIO will be final.

4.4.9. AJIO reserves the right to modify the terms of the SCB Cashback Offer, or discontinue the SCB Cashback Offer at any time without assigning any reasons, and without any prior intimation to the Users.

4.4.10. If Users have any issues with availing the SCB Cashback Amount, Users may contact SCB.

4.5. ICICI Cashback Offer on LYF F1s

4.5.2. The ICICI Cashback Offer on LYF F1s is a promotional offer in partnership with ICICI Bank Limited (“ICICI”), and is applicable on LYF F1s smartphones (“Selected LYF Models”) sold on the Platforms (“ICICI Cashback Offer on LYF F1s”).

4.45.3. The ICICI Cashback Offer on LYF F1s will commence on 9 January 2017, and will continue until 31st March 2017, or such other date on which the ICICI Cashback Offer on LYF F1s is revoked by AJIO (“Term of ICICI Cashback Offer on LYF F1s”).

4.5.4. During the Term of ICICI Cashback Offer on LYF F1s, Users holding a valid ICICI credit/debit card issued in India, or registered on the net banking service of ICICI (“Eligible Users”) will receive, on a best-efforts basis, provided that the full payment for the purchase of the Selected LYF Models is made through ICICI debit/credit cards, or through the net banking service of ICICI:

4.5.4.1. a cashback of INR 1,000 on the purchase of Selected LYF Models from the Platforms, within 10 (ten) days from the date of delivery of Selected LYF Models purchased by Users under the ICICI Cashback Offer on LYF F1s; and

4.5.4.2. a free phone cover worth INR 1099, within 10 (ten) days from the date of delivery of Selected LYF Models purchased by Users under the ICICI Cashback Offer on LYF F1s.

4.5.4. The ICICI Cashback Offer on LYF F1s is applicable only for the first purchase of Selected LYF Models by Eligible Users from the Platforms, during the Term of ICICI Cashback Offer on LYF F1s.

4.5.5. Participation in the ICICI Cashback Offer on LYF F1s by Eligible Users is purely on a voluntary basis.

4.5.6. The ICICI Cashback offer on LYF F1s cannot be combined with any other offers, promotions or discounts offered by ICICI or AJIO. The ICICI Cashback Offer on LYF F1s is also subject to the terms and conditions of ICICI.

4.5.7. AJIO reserves the right to modify the terms of the ICICI Cashback Offer on LYF F1s, or discontinue the ICICI Cashback Offer on LYF F1s at any time without assigning any reasons, and without any prior intimation to the Users.

4.5.8. If Eligible Users have any issues with availing the cashback under the ICICI Cashback Offer on LYF F1s, they may contact AJIO customer care at customercare@ajio.com.

4.6. RuPay Discount Offer

4.6.1. The RuPay Discount Offer is a promotional offer made by AJIO in partnership the National Payments Corporation of India for the purchase of Products on the Platforms (other than select styles, as specified on the Platforms) (“RuPay Discount Offer”).

4.6.2. The RuPay Discount Offer will commence on 1 February 2017, and will continue until 31 August 2017 or such other date on which the RuPay Discount Offer is revoked by AJIO (“Term of RuPay Discount Offer”).

4.6.3. Users will be eligible to avail a discount of INR 300 only if:

4.6.3.1. The total value of a single order for purchase of Products on the Platforms is equal to or greater than INR 1299, after taking into account all applicable Discounts;

4.6.3.2. Users make payment for purchase of the Products using their RuPay cards; and

4.6.3.3. Users enter the coupon code ‘RUPAY300’ at the time of checkout. The aforesaid coupon code is case sensitive.

4.6.4. The RuPay Discount Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

4.6.5. Multiple coupons cannot be clubbed in a single order.

4.6.6. AJIO shall not be responsible for any typographical error leading to an invalid coupon code.

4.6.7. Users may avail the benefit of the RuPay Discount Offer only once.

4.6.8. AJIO reserves the right to modify the terms of the RuPay Discount Offer, or discontinue the RuPay Discount Offer at any time without assigning any reasons, and without any prior intimation to the Users.

4.7. SBI Credit Card Cashback Offer

4.7.1. The SBI Credit Card Cashback Offer is a promotional offer made by AJIO in partnership with SBI Card and Payments Services Private Limited (“SBICPSL”) for the purchase of Products on the Platforms (“SBI Credit Card Cashback Offer”).

4.7.2. The SBI Credit Card Cashback Offer will commence on 21 March 2017, and continue until 2 April 2017, or such other date on which the SBI Credit Card Cashback Offer is revoked by AJIO (“Term of SBI Credit Card Cashback Offer”).

4.7.3. Users will be eligible to avail the SBI Credit Card Cashback Offer only if:

4.7.3.1. Users make payment for purchase of the Products using their SBI credit cards; and

4.7.3.2. the total value of a single order for purchase of Products on the Platforms is equal to or greater than INR 2,500, after taking into account all applicable Discounts.

4.7.4. During the Term of SBI Credit Card Cashback Offer, Users will receive a cashback of 5% of the cart value of each purchase of Products as specified above (“SBI Credit Card Cashback Amount”), subject to a maximum cashback amount of INR 500 per SBI credit card account (“Maximum Cashback Amount”).

4.7.5. The SBI Credit Card Cashback Amount will be credited to the SBI credit card accounts of the Users within 60 days from payment being made by the User for purchase of the Products on the Platforms.

4.7.6. Users may avail the benefit of the SBI Credit Card Cashback Offer multiple times, subject to the Maximum Cashback Amount.

4.7.7. Except as otherwise permitted on the Platforms, the Discounts forming part of the SBI Credit Card Cashback Offer cannot be combined with any other offers, promotions or discounts offered by SBICPSL or AJIO (other than Trade Discounts).

4.7.8. If Users who have availed the SBI Credit Card Cashback Offer return all or part of the Products purchased by them on the Platforms such that the value of their order falls below INR 2,500, they will not be eligible to receive the SBI Credit Card Cashback Amount.

4.7.9. In case of any returns of the Products purchased by the Users, AJIO will have the sole discretion to decide whether the SBI Credit Card Cashback Amount must be credited to the Users, and such decision of AJIO will be final.

4.6.10. AJIO reserves the right to modify the terms of the SBI Credit Card Cashback Offer, or discontinue the SBI Credit Card Cashback Offer at any time without assigning any reasons, and without any prior intimation to the Users.

4.7.11. If Users have any issues with availing the SBI Credit Card Cashback Offer, Users may contact AJIO at customercare@ajio.com.

4.8. Customer First Purchase Offer

4.8.1. The Customer First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“Customer First Purchase Offer”).

4.8.2. The Customer First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the Customer First Purchase Offer is revoked by AJIO (“Term of Customer First Purchase Offer”).

4.8.3. The Customer First Purchase Offer is applicable on selected Products sold on the Platforms.

4.8.4. Users may avail the benefit of the Customer First Purchase Offer only once.

4.8.5. The Coupon Discount offered under the Customer First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

4.8.6. AJIO reserves the right to modify the terms of the Customer First Purchase Offer, or discontinue the Customer First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.

5. Miscellaneous Promotions

5.1 AJIO MSS Hoard Games Contest

5.1.1 The AJIO MSS Hoard Games Contest is a promotional offer and contest wherein participants will have the opportunity win discount vouchers and other goodies (“AJIO MSS Hoard Games Contest”).

5.1.2 The AJIO MSS Hoard Games Contest will commence on 2019 May 2017 and will continue until 19 June24 May 2017, or such other date as may be decided by AJIO at its sole discretion (“Term of the AJIO MSS Hoard Games Contest”).

5.1.3 The AJIO MSS Hoard Games Contest is open to anyone aged 18 years or older and resident within India (other than residents of Tamil Nadu and Pondicherry) (“Participants”).

5.1.4 On each day during the Term of the AJIO MSS Hoard Games Contest, AJIO would put up one game each on the AJIOLife Men’s Facebook page and the AJIOLife Women’s Facebook page at 12 PM. The same games would be put up on AJIOLife’s Instagram account (as its Instagram story) at 12 PM and 2 PM on each day.

5.1.5 In order to participate in the AJIO MSS Hoard Games Contest, Participants must, during the Term of the AJIO MSS Hoard Games Contest, comment on the relevant Facebook posts with answers to the daily games, or send a direct message to the AJIOLife account on Instagram with their answers. Participants are required to strictly follow the rules and regulations specified in the Facebook post announcing the AJIO MSS Hoard Games Contest.

5.1.6 On every day during the Term of the AJIO MSS Hoard Games Contest, AJIO may, at its discretion, select up to 2 winners each from the AJIOLife Women’s Facebook page and the AJIOLife Men’s Facebook page from among the Participants who respond with the answers on the relevant pages (“Winners”). The Winners will each receive AJIO store credit worth INR 2,000 (“Store Credit”), which they may use for the purchase of products from the Platforms. Other Participants may also receive goodies, at the sole discretion of AJIO.

5.1.7 On each day during the Term of the AJIO MSS Hoard Games Contest, AJIO will announce the winners of the previous day, based on their answers. Winners must be registered on the Platforms to avail of the Store Credit.

5.1.8 If, due to circumstances beyond AJIO’s control, it is unable to provide the Store Credit, AJIO reserves the right to award a substitute prize to the Winners.

5.1.9 Participants are not required to make any purchases to participate in the AJIO MSS Hoard Games Contest.

5.1.10 AJIO reserves the right to modify the terms of the AJIO MSS Hoard Games Contest, or discontinue the AJIO MSS Hoard Games Contest at any time without assigning any reasons, and without any prior intimation.

5.1.11 The Store Credit received by the Winners cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

5.1.12 Participants cannot be chosen as Winners and avail Store Credit more than once during the Term of the AJIO MSS Hoard Games Contest.

5.1.13 The decision of AJIO in all matters relating to the AJIO MSS Hoard Games Contest is final and binding on the participants.

5.1.14 The Participants must comply with all rules and guidelines of Facebook (available at ) and Instagram (available at ) while participating in the AJIO MSS Hoard Games Contest.

5.2. 100% Cashback Offer with JioFi

5.2.1 The 100% Cashback Offer with JioFi is a promotional offer made by Reliance Jio Infocomm Limited (“RJIL”) for the purchase of the JioFi device from the Platforms (“100% Cashback Offer with JioFi”). The terms and conditions of RJIL would be applicable on the 100% Cashback Offer with JioFi.

5.2.2 In case of any queries or issues regarding the 100% Cashback Offer with JioFi, Users may contact RJIL.

5.3. AJIOxCELIO Twitter Contest

5.3.1 The AJIOxCELIO Twitter Contest is a promotional contest wherein participants will have the opportunity to win CELIO sling bags (“AJIOxCELIO Twitter Contest”).

5.3.2 The AJIOxCELIO Twitter Contest will commence at 2:00 PM on 11 May 2017 or such other date as may be decided by AJIO at its sole discretion, and will continue until 6:00 PM on such date (“Term of the AJIOxCELIO Twitter Contest”).

5.3.3 The AJIOxCELIO Twitter Contest is open to anyone aged 18 years or older and resident within India (other than residents of Tamil Nadu and Pondicherry) (“Participants”).

5.3.4 In order to participate in the AJIOxCELIO Twitter Contest, Participants must, during the Term of the AJIOxCELIO Twitter Contest:

5.3.4.1 Follow AJIO on Twitter (@AJIOLife) and retweet the contest announcement tweet;

5.3.4.2 Retweet AJIO’s post announcing the AJIOxCELIO Twitter Contest, and tag 5 friends in the tweet; and

5.3.4.3 Respond to three questions posted by AJIO on Twitter with the hashtag ‘AJIOxCELIO’ and mentioning AJIO’s twitter handle (@AJIOLife).

5.3.5 Responses received after 5 PM on 11 May 2017 will not be considered for the AJIOxCELIO Twitter Contest.

5.3.6 AJIO may select up to 6 winners (or such other number of winners at its sole discretion) during the Term of the AJIOxCELIO Twitter Contest. Each winner selected by AJIO will be eligible to receive one CELIO sling bag.

5.3.7 AJIO will announce the winners of the AJIOxCELIO Contest at around 5 PM on 12 May 2017, or such other date as may be decided by AJIO at its sole discretion.

5.2.8 The winners of the AJIOxCELIO Twitter Contest would have to send their postal addresses to AJIO by sending a direct message to @AJIOLife on Twitter on or before 14 May 2017, in order to be eligible to receive the CELIO sling bag.

5.3.9 The winners of the AJIOxCELIO Twitter Contest will receive their CELIO sling bags within 10 working days from the date AJIO receives their postal address, or such other date as may be decided by AJIO in its sole discretion.

5.3.10 If, due to circumstances beyond AJIO’s control, it is unable to provide the CELIO sling bags, AJIO reserves the right to award a substitute prize to the winners.

5.3.11 Participants are not required to make any purchases to participate in the AJIOxCELIO Contest.

5.3.12 AJIO reserves the right to modify the terms of the AJIOxCELIO Twitter Contest, or discontinue the AJIOxCELIO Twitter Contest at any time without assigning any reasons, and without any prior intimation.

5.3.13 The decision of AJIO in all matters relating to the AJIOxCELIO Twitter Contest is final and binding on the participants.

5.3.14 The Participants must comply with all rules and guidelines of Twitter (available at Twitter) while participating in the AJIOxCELIO Twitter Contest.

5.4. AJIO Turns 1 Offer

5.4.1 The AJIO Turns 1 Offer is a promotional offer and contest wherein participants will have the opportunity win discount vouchers, be featured on the Facebook and Instagram pages of AJIO, and receive links with suggestions for fashion apparel from AJIO that may appeal to the participants (“AJIO Turns 1 Offer”).

5.4.2 The AJIO Turns 1 Offer will commence on 21 March 2017 and will continue until 25 March 2017, or such other date as may be decided by AJIO at its sole discretion (“Term of the AJIO Turns 1 Offer”).

5.4.3 The AJIO Turns 1 Offer is open to anyone aged 18 years or older and resident within India (other than residents of Tamil Nadu and Pondicherry) (“Participants”).

5.4.4 In order to participate in the AJIO Turns 1 Offer, Participants must, during the Term of the AJIO Turns 1 Offer, either through Facebook or email, send a fashionable picture of themselves to AJIO.

5.4.5 Each Participant will thereafter have the opportunity to receive, at the discretion of AJIO:

5.4.5.1 His/her picture with creative artwork inserted by AJIO (such that the look of the person in the photograph is not altered in any way), which may thereafter be used by the Participants as an interesting profile picture on their social media accounts or otherwise;

5.4.5.2 A link containing products curated for the Participant by AJIO, containing suggestions for fashion apparel from AJIO that may appeal to the Participant; and

5.4.5.3 Within 5 working days from 25 March 2017, a discount voucher (“AJIO Discount Voucher”) whereby the Participant would be eligible to receive a discount of INR 300 on the purchase of fashion Products from the Platforms, such that the cart value of a single order placed for the purchase of fashion Products is greater than INR 999.

5.4.6 The AJIO Discount Vouchers may be used only once, and would be valid for a period of 6 months from 21 March 2017.

5.4.7 The Discounts forming part of the AJIO Turns 1 Offer cannot be combined with any other offers, promotions or discounts offered AJIO (other than Trade Discounts).

5.4.8 AJIO may, at its sole discretion, select up to 10 winners of the AJIO Turns 1 Offer. The pictures of the winners will be displayed on the Facebook and Instagram pages of AJIO. Each Participant agrees that by participating in the AJIO Turns 1 Offer, he/she consents to his/her picture being featured on the Facebook and Instagram pages of AJIO.

5.4.9 Participants are not required to make any purchases to participate in the AJIO Turns 1 Offer.

5.4.10 AJIO reserves the right to modify the terms of the AJIO Turns 1 Offer, or discontinue the AJIO Turns 1 Offer at any time without assigning any reasons, and without any prior intimation.

5.4.11 The decision of AJIO in all matters relating to the AJIO Turns 1 Offer is final and binding on the participants.

5.4.12 The Participants must comply with all rules and guidelines of Facebook (available at Facebook) while participating in the AJIO Turns 1 Offer.

5.5. Superdry Twitter Contest

5.5.1. The Superdry Twitter Contest is a promotional contest wherein participants will have the opportunity to win Superdry footballs (“Superdry Twitter Contest”).

5.5.2. The Superdry Twitter Contest will commence at 2:00 PM on 31 March 2017 or such other date as may be decided by AJIO at its sole discretion, and will continue until 6:00 PM on such date(“Term of the Superdry Twitter Contest”).

5.5.3. The Superdry Twitter Contest is open to anyone aged 18 years or older and resident within India (other than residents of Tamil Nadu and Pondicherry) (“Participants”).

5.5.4. In order to participate in the Superdry Twitter Contest, Participants must, during the Term of the Superdry Twitter Contest:

5.5.4.1. Follow AJIO on Twitter (@AJIOLife) and retweet the contest announcement tweet; and

5.5.4.2. Answer each of the six questions that will be posted on Twitter by AJIO every half an hour, and tag @AJIOLife in each response.

5.5.5. Responses received after 6 PM on 31 March 2017 will not be considered for the Superdry Twitter Contest.

5.5.6. Participants with the best responses, as decided by AJIO in its sole discretion, will be eligible to win Superdry footballs.

5.5.7. AJIO may select up to 6 winners (or such other number of winners at its sole discretion) during the Term of the Superdry Twitter Contest. Each winner will be eligible to receive one Superdry football during the Term of the Superdry Twitter Contest.

5.5.8. AJIO will announce the winners of the Superdry Twitter Contest at around 5 PM on 1 April 2017, or such other date as may be decided by AJIO at its sole discretion.

5.5.9. Participants are not required to make any purchases to participate in the Superdry Twitter Contest.

5.5.10. The winners of the Superdry Twitter Contest will receive their Superdry footballs within 10 working days after the expiry of the Term of the Superdry Twitter Contest.

5.5.11. Participants who have previously won Superdry footballs from AJIO under earlier promotions will not be eligible to be selected as winners in the Superdry Twitter Contest.

5.5.12. If, due to circumstances beyond AJIO’s control, it is unable to provide the Superdry footballs, AJIO reserves the right to award a substitute prize to the winners.

5.5.13. AJIO reserves the right to modify the terms of the Superdry Twitter Contest, or discontinue the Superdry Twitter Contest at any time without assigning any reasons, and without any prior intimation.

5.5.14. The decision of AJIO in all matters relating to the Superdry Twitter Contest is final and binding on the participants.

5.5.15. The Participants must comply with all rules and guidelines of Twitter while participating in the Superdry Twitter Contest.

5.6. Superdry Site Contest

5.6.1. The Superdry Site Contest is a promotional offer wherein Users will have the opportunity to win Superdry sports bottles worth INR 1,290 and/or Superdry limited edition footballs worth INR 1,990 (“Superdry Goodies”) upon the purchase of Superdry products (“Specified Products”) from the Platforms (“Superdry Site Contest”).

5.6.2. The Superdry Site Contest will commence on 13 March 2017 and will continue until 19 March 2017, or such other date as may be decided by AJIO in its sole discretion (“Term of the Superdry Site Contest”).

5.6.3. Users will be eligible to participate in the Superdry Site Contest only if:

5.6.3.1. Users are aged 18 years or older and resident within India (other than residents of Tamil Nadu and Pondicherry); and

5.6.3.2. The total value of a single order for the purchase of Specified Products on the on the Platforms is equal to or greater than INR 6,000, after taking into account all applicable Discounts (“Eligible Order Amount”).

5.6.4. During the Term of the Superdry Site Offer, Users will have the opportunity to win the Superdry Goodies if the cart value of a single order placed by Users on the Platforms is greater than the Eligible Order Amount. Users who have purchased Specified Products for the highest amount above the Eligible Order Amount during the Term of the Superdry Site Contest will receive Superdry Goodies.

5.6.4. If a User purchases Specified Products above the Eligible Order Amount multiple times, only the purchase corresponding to the highest cart value will be considered for the Superdry Site Contest.

5.6.5. AJIO may select up to 10 winners (or such other number of winners at its sole discretion) during the Term of the Superdry Site Offer.

5.6.6. The winners of the Superdry Site Contest will be contacted by email on 31 March 2017, or such other date as may be decided by AJIO at its sole discretion. AJIO will contact the winners through the email used by the winners for placing the relevant order.

5.6.7. The Superdry Goodies will be shipped to the winners of the Superdry Site Contest after 31 March 2017.

5.6.7. The Superdry Goodies received by the winners of the Superdry Site Contest is not transferrable.

5.6.10. If, due to circumstances beyond AJIO’s control, it is unable to provide the Superdry Goodies, AJIO reserves the right to award a substitute prize to the winners.

5.6.11. AJIO reserves the right to modify the terms of the Superdry Site Contest, or discontinue the Superdry Site Contest at any time without assigning any reasons, and without any prior intimation to the Users.

5.6.12. The decision of AJIO in all matters relating to the Superdry Site Contest is final and binding on the participants.

5.7. Apple iPhone 7 (Product) Red Discount Offer

5.7.1. The Apple iPhone 7 (Product) Red Discount Offer is a promotional offer available to all Users who purchase any of the iPhone 7 Red smartphones from the Platform (“Apple iPhone 7 (Product) Red Discount Offer”).

5.7.2. The Apple iPhone 7 (Product) Red Discount Offer Discount Offer will commence on 22 April 2017, and continue until 30 April 2017, or such other date on which the Discount Offer is revoked by AJIO (“Term of the Apple iPhone 7 (Product) Red Discount Offer”).

5.7.3. During the Term of the Apple iPhone 7 (Product) Red Discount Offer, Users who purchase any of the iPhone 7 Red smartphones from the Platform will receive a personalized digital voucher (“Serial Voucher”), which will entitle them to a discount of INR 3,000 for the purchase of Products (other than the JioFi device, Apple, GoPro, Chromecast and Products covered under all bundling offers, including the Buy A at B offer) from the Platform, provided the total value of a single order for purchase of such Products on the Platform is equal to or greater than INR 4,000, after taking into account all applicable Discounts.

5.7.4. Users who purchase Products under the Apple iPhone 7 (Product) Red Discount Offer shall receive their Serial Vouchers within 10 days of the delivery of the smartphone purchased from the Platform.

5.7.5. Each Serial Voucher shall be valid only until 30 June 2017.

5.7.6. Users may avail the benefit of the Apple iPhone 7 (Product) Red Discount Offer only once.

5.7.7. The discount under the Serial Voucher cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

5.7.8. AJIO reserves the right to modify the terms of the Apple iPhone 7 (Product) Red Discount Offer, or discontinue the Apple iPhone 7 (Product) Red Discount Offer at any time without assigning any reasons, and without any prior intimation to the Users.

5.7.9. In case of any queries regarding the Apple iPhone 7 (Product) Red Discount Offer, Users may contact AJIO at customercare@ajio.com

6. Grievance Redressal

Any grievances relating to the AJIO Promotions Policy may be directed by you to the grievance officer of AJIO who can be contacted at grievance.officer@ajio.com.